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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4909 reviews 63%
4 star 1577 reviews 20%
3 star 193 reviews 2%
2 star 553 reviews 7%
1 star 570 reviews 7%
Review Us
Paul B.
4 out of 5
6/5/2024
It was my first oil change on my 2024 Kia Sportage Hybrid and I brought up one issue , your service team checked into it and couldn’t find a problem, but Fred said if it happens again to bring the cat back in. Problem was a message came up on the cars screen that said Rotary Shift nob was stuck.
Steven C.
4 out of 5
6/5/2024
Cory was my service advisor and he was very efficient, helpful and knowledgeable. He kept me informed of the status of my car and I really appreciate it. There’s also another guy outside who greeted me, his name is John. He also helped me outside and made sure that everything is ok. Everyone there are very helpful and worked hard. Thank you so much.
Suenetta F.
5 out of 5
6/5/2024
Thank you for awesome customer service.
Breck H.
5 out of 5
6/4/2024
Fred us always attentive and friendly. It's a pleasure to work with him
Bonnie E.
5 out of 5
6/4/2024
Jamie was excellent!
Walter S.
4 out of 5
6/4/2024
Wouldtellallgoodservice
James C.
5 out of 5
6/4/2024
Fred is right on it! Excellent service rep and very accommodating and cordial! Fred takes care of business and does it with a smile and sincerity!!!
Judith D.
5 out of 5
6/4/2024
Fred was very professional and accommodating
Maryann W.
5 out of 5
6/4/2024
Cory was excellent.
Susan N.
5 out of 5
6/4/2024
Could not have asked for an easier process. Cory Deroach was prompt, friendly and efficient. He kept me in the loop the whole time and answered all my related questions.
Jacqueline L.
5 out of 5
6/3/2024
He kept me informed of what was happening.
Jeffrey P.
5 out of 5
6/3/2024
Thank you to the Bev Smith staff for making our experience go smoothly. Jaimie was a very big help. From the contact right from the beginning to the end we were totally at ease with the whole experience
John H.
5 out of 5
6/3/2024
very good service
Linda D.
5 out of 5
6/3/2024
Kevin was great. The service was quick.
Gomez, Barbara.
5 out of 5
6/3/2024
I was very satisfied with the good service
Faith Q.
5 out of 5
6/2/2024
Thank you!
Valerie B.
4 out of 5
6/2/2024
Pablo is such a gentleman and very courteous and very respectful, I would recommend everyone I know that has a Kia to bring their car to service at that dealership
Rebecca Z.
5 out of 5
6/1/2024
Pablo was exceptional!
Amanda M.
4 out of 5
6/1/2024
Jamie was professional,honest, and helpful. She helped with checkout and made sure that I got into my vehicle before leaving me. She did a wonderful job. I also appreciated your sales advisor Cameron. He was very polite and sat with me to chat while I waited for my vehicle. He did try to get me to look at a 2025 K5 and he was very polite when I declined. He still continued to chat a little bit more.
Deborah W.
5 out of 5
6/1/2024
Caitlin is always a pleasure to deal with!

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