Pablo was very informative and helped my experience at Kia run smoothly without a hitch.
Easy process, wait was a bit long but to be expected on a Saturday.Always great service from the Kia staff! Fred was pleasant and friendly! Upbeat manner!
Pablo works very hard and is very professional. He takes very good care of my vehicle and I am very happy with him.
Completely satisfied with the service and the friendliness of the staff. The wait was extremely long, next time I will drop off my car.
Pablo is always professional, courteous, and accommodating! He was having issues this morning with your printer when I arrived and was flustered, however when it came to him acknowledging me as one of his VIPS, he treated me as always, kind, professional and apologetic for the printer issue that was affecting him from doing his job. Bev Smith Kia you need to upgrade or replace your equipment that fails that affects your people from doing their job! I do hope you read these surveys because your service writers need help to continue to produce service orders and do their job effectively for their and your customers!
He was fantastic and a pleasure to do business with
Kaitlyn was amazing always love working with her and and the service repa
Waited 3 hours for a service and recall item and the recall item was not done. I like Kia but on this occasion despite the staff being professional and friendly I can’t help but be disappointed with the outcome.
They were very attentive and courteous
Job well done. Thank you Jamie.
Over priced for simple items needing completion.
3rd recall in less than 3 years.
Would never buy another KIA.
JUNK
Jamie was great. Kept us informed of what was happening during the services on my vehicle. She is very personable and professional
Caitlin is a pleasure to deal with and a true asset to the dealership.
When I went to leave after the recall was done my dashboard lite up with all the light that go on when your car needs work done, ie air bags problem, incline slope, etc. I stopped my car a fee free from where it was parked and explain to Caitlin what was going on with the dashboard panel and it needed to be fixed as it as not they were not lite up when i dropped it off for the recall. She said it was not there problem as they did the recall and did not and did not have to look at the other problem caused by them. My mileage counter was back to zero and my clock was flashing so they had to disrupt something in the engine department. I explained that when my vehicle with them there did not have this problem. She still refused to resolve this problem and I leave feeling like I was a nobody.
doing
Everyone was very friendly and answered all mt questions. Would recommend to anyone who needs work on their car let them do it.
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