Service Center

Real Reviews From Verified Customers

Jiamei L.
5 out of 5
5/13/2026
Service experience was amazing.
Tej A.
5 out of 5
5/13/2026
Good
Kerry K.
2 out of 5
5/13/2026
The wait time was a little long. Otherwise everything was good.
Jennifer K.
4 out of 5
5/12/2026
Thank you for excellent service performed within the promised window of time and for the courteous offer of using the free shuttle, if desired. Caitlin was superb!
Deymi A.
5 out of 5
5/12/2026
Caitlin is the best! Great customer service.
Timothy Mason.
1 out of 5
5/12/2026
It took far too long, nothing at all to do with Ken or the service itself but my appointment was at 9am. I arrived at 8:45, I did not leave until 11:15 for an oil change and tire rotation. I understand things happen, but like I explained to Ken that had nothing to do with him but I need to know if it's going to take this long so I can plan.
Khadejah J.
4 out of 5
5/12/2026
I love I’d id the best
Bruce D.
3 out of 5
5/12/2026
Cory was great. We were wall in. He told me he wasn’t sure how long it would take. I completely understood. The guys in the back were quick. I wasn’t watching a clock but I think it was less than an hour. Fantastic.
James H.
4 out of 5
5/11/2026
My Experience with my visit today with Caitlin was very professional very pleasant she showed extreme courtesy and concerned she got the vehicle out to us in a very timely manner, and we were on our way.
Terrence Bea.
5 out of 5
5/11/2026
Angela Malave was great she made my first time at Bev Smith Kia was easy and answered all of my questions and just made me feel very comfortable with the whole experience.
Franchesca S.
5 out of 5
5/11/2026
Great communication,friendly,punctual. I would be happy to do business and trust her with my car.
James L.
5 out of 5
5/10/2026
Corey is an excellent service provider.
Joseph M.
5 out of 5
5/10/2026
Cory is absolutely outstanding. He kept me informed with frequent communication and did everything possible to expedite the service of my vehicle.
Diana A.
5 out of 5
5/9/2026
Ken was very informative and courteous. I will highly recommend Ken, the entire staff for a job well done.
Chris Wood.
5 out of 5
5/8/2026
Angela was great as usual!
Scott E.
5 out of 5
5/7/2026
Everyone was very professional , especially Caitlin Neeson…
Shelly K.
2 out of 5
5/7/2026
Angela is amazing, your service department however has “forgotten” to complete something on each of the 3 times I’ve been there over the last few months which makes me have to come back again and again. It’s very frustrating.
Mary M.
4 out of 5
5/7/2026
Service is always good but takes a long time it shouldn't take 3 hrs
Xiomara R.
5 out of 5
5/6/2026
Ken was polite, professional and very informative. Great Service as always
Roopnarine N.
5 out of 5
5/6/2026
Excellent customer service.

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