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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4900 reviews 63%
4 star 1574 reviews 20%
3 star 193 reviews 2%
2 star 552 reviews 7%
1 star 570 reviews 7%
Review Us
Robert B.
4 out of 5
10/15/2024
She is great!
Sharon W.
5 out of 5
10/15/2024
Kevin is a wonderful person. He was patient and helped me with my car repairs. I appreciate Kev????
William H.
5 out of 5
10/15/2024
Caitlin is the best, she is very professional and attentive to my needs. Her customer service is bar none.
Mark M.
5 out of 5
10/15/2024
All went great thank you
Vicki B.
4 out of 5
10/15/2024
I was so impressed with Caitlin’s fortitude. Not only did she go out of her way to make me feel important but then even went up a notch. I had lost a credit card down in a space by the hand brake, which took some injanuity, I was so impressed that she got it done!. I am 76 and a widower.she really made me feel good! She is GREAT!!! Thank You, Respectfully Vicki B
Adaisha T.
5 out of 5
10/14/2024
Thanks Jamie for your awesome help today! :) She’s such a sweet lady!
Joanne F.
5 out of 5
10/14/2024
Excellent service. On time and friendly
Jeff P.
5 out of 5
10/13/2024
Love the Kia product and service!
Crystal K.
5 out of 5
10/13/2024
Was able to get out in a timely manner
Joyce H.
5 out of 5
10/13/2024
Caitlin is so sweet,keeps you up to date on your vehicle.
Tom K.
3 out of 5
10/13/2024
The Engine light was to go off but it’s still on. Would like to know why
Gaetana D.
5 out of 5
10/12/2024
Fred was fantastic. He took very good care of me and my car. Thank you
Patsy R.
4 out of 5
10/12/2024
Jamie took care of everything she could with my vehicle. Everyone was so considerate and wanted me to be comfortable during my waiting for my Kia Soul to be serviced.
Suenetta F.
1 out of 5
10/10/2024
I sat there 6 hours to have my car service, only for them to tell me it was my battery. That was unexceptable.
Linda B.
4 out of 5
10/9/2024
Fastest oil change ever!
William J.
3 out of 5
10/9/2024
I left with a smile on my face and everything they told me was understood
Stephen B.
5 out of 5
10/9/2024
Jamie did a wonderful job. The car took longer than expected but she kept me update and was a pleasure to deal with.
Gerald R.
5 out of 5
10/9/2024
Yours service director Richard was the greatest if he worked for me, I would keep Him Yours is Jerry Roach
Karen G.
2 out of 5
10/8/2024
I ended up with a new car which is fine! I am happy with it. But I disagree with the incompleteness of the payment amount. I am a firm believer that honesty is the best policy. I went into this expected to leave with a lower monthly payment. But the sales team don't mention that their lower payment does not include the maintenance package. Finance breaks this to you. I left with a higher payment per month of about $90.00. As I said, I have accepted this, and went through with the sale.
Richard L.
5 out of 5
10/8/2024
Shout out for Jamie Feliciano for providing excellent service and to Robbie who provided transportation and to my service tech Augustin for fixing the problem and my vehicle back on the road.

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