Bev Smith Kia Auto Repair Service

Thank you so much!

She really does a good job in getting you right in as soon as she possibly can she always meets you with a smile and curtesy. She is the best and all of them at Bev Smith Kia.

Jamie was informative and very pleasant. She is a positive representative for Bev Smith Kia. I will be requesting her for my next service call!

Caitlin, saved me pretty much from leaving the dealership. I waited 30 minutes as a walk in but once Caitlin got involved problem solved. 5*****

Pablo listened to our concerns which I believe resulted in an accurate diagnosis and repair.

GREAT JOB TIM SEYMOUR THANKS SO MUCH, BEST EVER

Angela was professional and absolutely amazing in what she does to help you wi the your needs.

Jamie is an asset to Bev Smith Jamie handled my concerns in a very friendly and very professional manner!!!

Every time I go in there it’s almost always a 3 hour wait. Today I was told an hour to and hour and a half and I was excited, it was a Wednesday so I didn’t think it would be that busy anyways. Once I hit the hour and a half threshold no one came to update me on my vehicle. Once it hit over 2 hours I finally stood outside near the pick up area, a nice man saw that I had been waiting and asked for my name and went to see Jamie who I had been dealing with. He came back and just said it’s not ready yet. I texted the number your company sent me to try and receive updates and nothing, Jamie just sat in her little office, didn’t think it would be a good idea to update me herself after she was informed I was wondering about my car. A few more minutes go buy and I finally get a text saying my car was ready, even though it still wasn’t in the pick up area and Jamie came over to say it was just now going to be washed, which I ended up declining due to being there for double my estimated time. After all this there was no apology from Jamie or even the finance man I spoke to in order to discontinue my service contract. I will no longer be driving 30 mins out of my way to have to site and wait 3 hours.

No complaints

Thank you very much.

Thank You enjoyable service

Na

Kevin was knowledgeable about what needed to be done with the vehicle, I appreciated his knowledge and professionalism.

Everyone was pleasant and professional. The service was completely in a timely manner.

EXELENTE Servicio muy satisfechos con la atención del personal a cargo, gracias

Great Job done in replacing wi die trims.

Kaitlyn is the best she’s the only one that all service my vehicle. She is great at what she does.

Great service, five months waiting for parts is too long.

Outstanding customer service. Thank you