Everything was so smooth, thank you! Good experience!
He was a kind and friendly man. Very informative and great customer service.
Very satisfied with the great customer service provided by Maria Navarro I will continue coming back to Rock Honda
My son dropped off my car with Mr. Eduardo Flores. He failed to explain the contract to my son for a service charge of $299. When I went to pick up my car he was so rude and unprofessional I asked to speak to his superior. He took me to Yvonne customer service manager. When walking in her office she did not introduce herself or ask me how can I help you but right away she started telling me that I must pay the fee she also was rude and unprofessional. After going back-and-forth with this issue she staight out told me just get out of here and take your car and wait outside. It was a very hot day. When they brought out my car the whole glove compartment was taken apart and was sitting on the passenger seat and other parts were on the floor. I then went back to Yvonne’s office and told her what I saw. She came outside ti see it and she had a technician take it back and put it back together. My whole experience that day was horrific I have high blood pressure and my blood pressure was through the roof. I was disrespected and humiliated and I will never go back to that Honda dealer again. If I can get a call back at your earliest convenience so I can explain it a little more in detail . My name is Alma Ayón my phone number is ****-****-xxxx Than You.
Thanks was an excellent costumer service.
Maria was amazing, she explained in detail everything we needed to know. Keep up the great work! Thanks again
Mr. Arif Khan has provided me an honest and excellent service since 2005!
Shafiq is an excellent service associate. He is very mild mannered, soft-spoken, straightforward, and professional. It’s always a pleasure to deal with him. He explained the service schedule, the service that needed to be done, and the cost (voluntarily applying promotion coupons). The work was done in a timely manner. Rock Honda deserves top rating.
Mr Felix is very professional, A very comfortable transaction. See you soon
Eddie was so accommodating and helpful! He makes my visits fun.
Ronny Kelley was very helpful! My experience was great!
Jessica was professional and knowledgeable. The waiting time was as promised. Thank you
Thank you Eddie for taking care of my car,I really appreciate your care.
Stephen was very helpful and explained all that needed to be done. He even helped me with replacing a fuse in my son’s Honda CR-V. I am a pleased customer. Thanks!
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