Service Center

Real Reviews From Verified Customers

REINA K.
5 out of 5
5/6/2022
Everything was so smooth, thank you! Good experience!
Tracy H.
5 out of 5
5/6/2022
Thank you!
Lupe R.
5 out of 5
5/6/2022
He was a kind and friendly man. Very informative and great customer service.
Antonio R.
5 out of 5
5/6/2022
Very satisfied with the great customer service provided by Maria Navarro I will continue coming back to Rock Honda
Lorenzo C.
5 out of 5
5/6/2022
Good
Jose A.
2 out of 5
5/5/2022
My son dropped off my car with Mr. Eduardo Flores. He failed to explain the contract to my son for a service charge of $299. When I went to pick up my car he was so rude and unprofessional I asked to speak to his superior. He took me to Yvonne customer service manager. When walking in her office she did not introduce herself or ask me how can I help you but right away she started telling me that I must pay the fee she also was rude and unprofessional. After going back-and-forth with this issue she staight out told me just get out of here and take your car and wait outside. It was a very hot day. When they brought out my car the whole glove compartment was taken apart and was sitting on the passenger seat and other parts were on the floor. I then went back to Yvonne’s office and told her what I saw. She came outside ti see it and she had a technician take it back and put it back together. My whole experience that day was horrific I have high blood pressure and my blood pressure was through the roof. I was disrespected and humiliated and I will never go back to that Honda dealer again. If I can get a call back at your earliest convenience so I can explain it a little more in detail . My name is Alma Ayón my phone number is ****-****-xxxx Than You.
Abel C.
5 out of 5
5/5/2022
Thanks was an excellent costumer service.
Raul M.
5 out of 5
5/5/2022
Great custmer service
Roberto A.
5 out of 5
5/5/2022
Maria was amazing, she explained in detail everything we needed to know. Keep up the great work! Thanks again
Josetta L.
5 out of 5
5/5/2022
Mr. Arif Khan has provided me an honest and excellent service since 2005!
Bertha T.
5 out of 5
5/5/2022
Yes
ROSELLE B.
5 out of 5
5/5/2022
Excellent service!
Philip P.
4 out of 5
5/5/2022
Shafiq is an excellent service associate. He is very mild mannered, soft-spoken, straightforward, and professional. It’s always a pleasure to deal with him. He explained the service schedule, the service that needed to be done, and the cost (voluntarily applying promotion coupons). The work was done in a timely manner. Rock Honda deserves top rating.
James A.
5 out of 5
5/5/2022
Mr Felix is very professional, A very comfortable transaction. See you soon
Liliana P.
4 out of 5
5/5/2022
Exelente server.
Annabel F.
5 out of 5
5/5/2022
Eddie was so accommodating and helpful! He makes my visits fun.
Andrea A.
5 out of 5
5/4/2022
Ronny Kelley was very helpful! My experience was great!
Cristina S.
5 out of 5
5/4/2022
Jessica was professional and knowledgeable. The waiting time was as promised. Thank you
June R.
5 out of 5
5/4/2022
Thank you Eddie for taking care of my car,I really appreciate your care.
Richard G.
4 out of 5
5/4/2022
Stephen was very helpful and explained all that needed to be done. He even helped me with replacing a fuse in my son’s Honda CR-V. I am a pleased customer. Thanks!

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