Toyota of Murray Auto Repair Service

Very professional service

Great service as usual!!

Tucker is always great to work with. Goes the extra mile. Tell Mr. Taylor Rat said hi.

Robert is always wonderful to work with.

Cheyenne is awesome. My truck is only 14 months old and I've had a few problems with it. But I also realize the dealership didn't build my truck. So nothing that happens is your fault. But I appreciate that Cheyenne always finds a way to work me in and gives me updates. I appreciate you all a lot. Most of buying a car these days is entering into a relationship with your dealership. So if you don't like or trust your dealership then it's usually a pretty poor experience. I had my previous 2010 Tundra for 10 years that Gulf States Toyota (a partner at the time) had me buy at a different dealership and I always got it serviced through you guys. I had to get a cheap work truck when my son started driving and gave him my Tundra. I got that truck in 2020 and couldn't wait to get back in a Tundra, so when I got this one, I wanted it to be through Toyota of Murray just based on how well Russell had always taken care of me for 10 years on the other Tundra. So I am happy to be back with you guys again and appreciate your extra efforts to always take care of your longtime customers like me. Jason Sealock Current Fish LLC

I felt comfortable with the explanation Cheyenne gave me. I was glad to know the team or Cheyenne alone looked for any other recalls on my vehicle besides the one I talked to her about. The survey when I get it will probably have a place to put this, but I like the way the check in part of the shop is made with the automatic door. It's streamlined and works efficiently. It looks like this dealership is so much better managed than.it was under other managers I've dealt with. Thank everyone for the job you do.

The only issue I had was getting the service scheduled in the time frame I needed. However, someone pull some strings on my behalf so I was able to get the service in the time frame I needed.

Thanks Robert! You’re the best!!! Great Quick service on getting be a new tire. Thanks again…Joan and George C

Keep up the good work.

No one called me to say my car needed to be kept in shop. I had to call and find out information myself!

Great service as usual!

Cheyenne was very helpful and knowledgeable.

Always up to expectations!

Robert is always helpful and nice to us. We appreciate him and hope you do as well. I know everyone is working harder because of the loss of two employees. I hope this world turns around soon!

Great job

Outstanding Service!!!!

Very knowledgeable ,friendly and outstanding customer service.

Cheyenne was very helpful explaining the invoice and willing to answer any questions.

Robert Tucker was an excellent service advisor today. Robert answered all of my questions and explained the repairs in detail

Robert is a great employee. He treats you as family. Wouldn’t go anywhere else.