Got checked in quickly by Joseph. Wait was as expected. Driving home I felt steering pulling to left. Which it wasn’t doing before. I will have to bring back to realign. I did call to let Joseph know. I’ll call back to schedule.
Cking in/out was fine, the middle was aggravating-oil change & software update started at 9 am-sat in the waiting area until 11:45 when I finally asked what was going on w/my car-turns out the WiFi was spotty & not downloading. You would think, if they’re having issues to let the customer know-I shouldn’t have had to ask; I did get a loaner after I said something. I don’t normally complain but that was beyond normal practices
Staff always so friendly and helpful!!
The explanation of the provided services was concise and easy to understand. As I'm not a car person, I really appreciated the extra time it took to explain everything.
The new fellow was very accommodating with my schedule, and was extremely nice upon arrival. I always like to know the service dept. Toyota of Murray has always had a good service area, I’ve been coming from Cadiz for a lot of years and plan on continuing
Toyota of Murray, I recommend them to everyone
They take wonderful care of my car
The repair men were unable to fix the problem. We do have an alternate plan that is doable. I would have liked it totally fixed. I don’t know. Who can fix it totally.
I've been bringing it there for 15 years and I have always been satisfied.
I appreciate Cheyenne and all ofof her help today.
Excellent on time today!!! Very friendly!
Awesome people, Awesome service
I would like to talk to a manager, thank you.
Joseph was very polite and professional.
Service personnel were very nice from the moment we arrived till we departed.
Joseph was friendly and professional!
II have always thanked the Toyota crew for for taking good care of my car.Thanks sincerely, Annette S
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