Cheyenne is the best kind of employee you can have. She provides a great first impression.
Excellent and efficient service.
Cheyenne was exceptionally with great customer service!
We got off to a slow start (2.5 weeks to get an appointment), but the price and work were good.
Cheyenne is always pleasant and professional. She always greats you with a beautiful smile and you always feel appreciated.
Cheyanne, Cassie and now also Joseph attend very very well to their customers. I appreciate the great job they do….(and their patience with me!). I am grateful they seem to be a very good team!
I picked up something in my tire and light came on. I live an hour from Toyota and had just started home. Turned around and went back to dealership and within 40 minutes they found the piece of metal, patched the tire and I headed home. Could not ask for more. THANK YOU!!!!
Everyone was knowledgeable and very kind. Answered my questions with ease. Thanks for taking care of my car. Thanks
Overall I am satisfied. Was very surprised my skid plate was not reinstalled when I was told the truck was ready. Thankfully I think it was an issue of a young mechanic and the master mechanic fixed it quickly. But that never should have happened in the first place, or I should have been told ahead of time, or something. You can’t just say the vehicle is ready when a major part has been inexplicably not been replaced. Probably the strangest experience I have had at your service department over the years.
Great service as expected
Always a pleasant experience
I really like the service department of Toyota of Murray. Cheyenne is very friendly, and I love that she can now text me when it's time to service my vehicle and I can schedule that service via text. That is so convenient for me!
Oil change compelled in excellent time
Got my car in and out fast and was really nice.
Was very delayed in getting the job done. But they took measures to make it right.
Everything went as expected. No surprises. Thank You!!
Got checked in quickly by Joseph. Wait was as expected. Driving home I felt steering pulling to left. Which it wasn’t doing before. I will have to bring back to realign. I did call to let Joseph know. I’ll call back to schedule.
Cking in/out was fine, the middle was aggravating-oil change & software update started at 9 am-sat in the waiting area until 11:45 when I finally asked what was going on w/my car-turns out the WiFi was spotty & not downloading. You would think, if they’re having issues to let the customer know-I shouldn’t have had to ask; I did get a loaner after I said something. I don’t normally complain but that was beyond normal practices
Staff always so friendly and helpful!!
Social