Service Center

Real Reviews From Verified Customers

Mark H.
5 out of 5
11/6/2025
Extremely happy with the service on my 2021 Tacoma. The staff were cordial and I trust the technicians
Eddie H.
5 out of 5
11/5/2025
She was great!
Brian D.
4 out of 5
11/2/2025
Outstanding experience! We no longer will be using Toyota of Hopkinsville the difference is night and day on the level of serious your team provides!
Mark F.
5 out of 5
11/1/2025
Robert always takes care of us. We go out of our way to go to Toyota of Murray because of the service we receive there. Robert and the two ladies in Service always take good care of us. We are grateful for them! Robert went out of his way to help us today. Thank you!!
Angelic C.
5 out of 5
11/1/2025
Wonderful job! Everyone was so kind. Prompt service, clean facilities, and the hot cocoa was divine! Thank you
Charles A.
5 out of 5
10/31/2025
Outstanding service. She helped accelerate the process so I could get my daughter to gymnastics on time. She hustled and was very friendly and professional. Great job! She deserves a raise.
Brian G.
5 out of 5
10/29/2025
Top notch friendly service!
Patricia W.
5 out of 5
10/25/2025
Excellent communication on the service that was needed and future services, I like the open and honesty I get from Toyota of Murray !!!
Cathy W.
2 out of 5
10/24/2025
Difficult to reach the service dep. to schedule an appt for an oil change. The oil change before this one I called twice, tried to use the app to schedule, app did not work, I left messages for a call back, did not receive one until I told the receptionist that answered the phone the problem calling them, and she connected me to them This time I called, no call back, I tried the app, it worked this time. I called today (the day of service) to verify. Receptionist went over to ask them the time since I told them transferring me would do no good. They don’t answer the phone.
Guangming Z.
5 out of 5
10/22/2025
Thank you again to Cheyenne
Linda F.
4 out of 5
10/21/2025
Friendly staff, efficient and customer oriented. Excellent experience. Will return.
Terry S.
5 out of 5
10/21/2025
Great service.
Marta S.
5 out of 5
10/19/2025
Mr Tucker is an exemplary employee and service member. He always makes my visits pleasant
Luke A.
4 out of 5
10/18/2025
The service team at Toyota of Murray is always excellent to work with. I’ve most often dealt with Robert, but they’ve all been fantastic. I’m so glad I was able to contact Toyota and get them to cover this very expensive interior part- and I appreciate the team in Murray for the super quick and easy installation of my wife’s sun visor. Thank you all very much!
Eddie H.
5 out of 5
10/17/2025
She was very professional !
Rod A.
5 out of 5
10/16/2025
Always very accommodating and well experienced in customer service making sure
Mary E.
5 out of 5
10/16/2025
Yes verywe bought our car from them in 1915 satisfied. Good job good folks always do a good job
Annette S.
5 out of 5
10/15/2025
I've relied on having Toyota fix things on my Toyota over the years,and I appreciate all that Toyota has done for me.
Valaine D.
5 out of 5
10/15/2025
Excellent service
Kelly T.
5 out of 5
10/14/2025
Great service and good people

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