Very nice place nice people
This was the first service on a NEW vehicle
I hope all future visits thru the vehicle life will be as smooth
Thank all of you at Toyota of Murray
Toyota of Murray has excellent sales staff and service staff!! Extremely satisfied!!
We travel 36 miles one way to this dealership because your salesman did what he said he would get us the truck we wanted
There were several greasy finger prints left inside our Highlander. We gotten most off but still have one spot to work on. Everything else was great.
Thank you for excellent service.
I was told my service appointment which was at 11:00 a. m. , would take approximately an hour and that someone would call my cell phone and let me know when my car was ready to be pickup. I finally called the service department around 3:00 p.m. and was told my car was finished. I asked why didn’t someone call me? Was told someone forgot. ( According to my service ticket it was finished at 12:21 p. m.)
This was a huge inconvenience to me as I was told that there weren’t enough employees to take me back to work when I dropped it off. So by the time I discovered my car was ready to be picked up my ride had already left and I had to find another way to pickup my vehicle.
I do not understand why your service department cannot provide a ride for their customers or provide a loaner car to accommodate them. I even told them my place of employment was only 3 miles away.
I do. know other dealerships do provide that service and are happy to help.
Very efficient, I didn’t have to wait long...in and out! Very satisfied!
Mr. Fries was very professional and knowledgeable of the service and product.
Michael was great! Very helpful and pleasant to deal with.
Apparently some work done for a replacement key was not necessary. The electronic portion of my key was intact and not in need of programming. All it needed was a key and empty fob. The new key needed cutting but the guts worked partly. The programming did not correct or fix the guts of the fob.
Excellent service and time!
Very professional service
Willing to check something I was concerned about!
Thank you! We appreciate the way our concerns over covid were handled. Toyota of Murray is tops!
A thank you for lending me a vehicle while I waited is appreciated I have bought 2 vehicles there and had them serviced there keep up the good work and will continue to service my vehicle there and possibly buy a 3rd one there in a couple years
The staff took care of me and really helped me out when I was having a bad week, I appreciate everyone there squeezing me in on such short notice.
Michael was both professional and courteous on the phone and in person.
Was a very positive experience. work was done done in a timely manner.
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