They were nice and it was done.
The process to schedule maintenance is easy and emails on the status were very helpful. I enjoy working with Mike Connelly who always keeps me updated and worked well with my AAA claims agent to exchange information and provide status updates.
I also love having the shuttle service that I used to pick me up when my vehicle was ready.
Took the time and explaining everything with my vehicle and was kind enough to let me know there was no more washing out the vehicle and everything but overall, I think he was a very nice guy. and I appreciate the help that he showed me and explained everything to me overall I would say he’s a very excellent employee
Matt did a great job of explaining everything thoroughly and helping with my next appointment. I did however notice that the windows were not cleaned well at all and they even looked worse than before I brought my SUV in. The dirt was just smudged all over. Wish they would have still done a car wash.
Jorge did a good job of helping me of picking up my car at passed 7pm and also help me doing the loan processing till it's done.
Yes! Polite, nice, quick and knew his stuff.
Michael Connelly always takes good care of us!! ????
Matt did a good job as a service writer…though it shouldn’t take 5 hours to rotate tires and update 3 software recalls.
Waiting about 10 days without warning seemed excessive
Excellent service from Kia Covina and Matt—efficient, friendly, and professional!
Matt is very helpful !! thanks him my car was ready in time I’m so thankful
I am happy with the results !
Thanks to Eric Perez.
Matt is a help ful and informative guy i Give him a 5 Star Rating
Great service
I was in and out in real fast
George Arroyo was always pleasant and professional the times we spoke. I'm happy doing business with Covina Kia.
George was very kind and called me often to keep me informed of what was going on with my car. I've been to this kia numerous but this was the best experience by far.george is a great addition to the team.
Eric was very helpful and provided great customer service.
Mike Connelly has been our service advisor for 3 to 5 yrs and I would never deal with anyone else I dont make my service appointment on the days that Mike is not there.
Mike kept me informed every step of my car service, Mike is always very helpful, knowledgeable, welcoming and very professional!!
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