Covina Kia Auto Repair Service

Thanks for everything

I took my car for oil change and other concerns. I explained these concerns to George Arroyo on Monday 4/7/2025. I mentioned to have technician check on the 'surge' - I can explain with a phone call. Also, description on #5 with lose moldings was not address. Call

Michelle was Great!! For service it’s a gray area . It seems like The last time I had my car in for service,!they Left the Cabin Air Filter out of my car. That would explain why my glove box was on the floor the Last time I had my car in for service. Also my tire Pressure never gets checked . I brought it back Shortly after I got it serviced so they could do that.

Just great service thx

No comments

Regarding the onsite car rental. Charge came through as OnsiteRover, Las Vegas. I didn't recognize it and Googled it. It came up as a dog walking service, so I disputed the charge and had to replace my debit card.

Thank you

Eric did it like a pro all went easy and perfect

Friendly and listened to me

Danielle was excellent!

Excellent customer service Michell was very helpful and nice!

Thanks Eric!

Mike and all the employees were friendly and attentive. The only reason I was not completely satisfied is because I specifically asked them to remove the service sticker reminder that had been there since two services ago. However, it was not removed. There is still sticker residue remaining. Thank you.

George help was excellent.

No problem. Thank you for helping us out.

Thank you George for your assistance, I appreciate it.

Great job..

Danielle was really great and I appreciate the chat in her office regarding the maintenance at hand and anything else I wanted to discuss. She was excellent. Prior to, my experience at Kia has been disappointing for many reasons I don’t feel like listing now. There was a recall for a tire mobility kit I had been waiting for since my last oil change. Despite several calls to check status, no one ever got that handled for me. Daniele ended up ordering it again I guess. She said the order wasn’t done right so she ordered me one that would only take a few days to come in. So that I appreciate, but it’s frustrating that after all that time, it still wasn’t in. Could’ve saved me a trip. My tire also needed a patch which I would’ve like to get done at the same time, but was told after car was done and when I remembered again to ask about it, my car was already being brought around for pick up. Overall, Danielle really was outstanding and I appreciate her willingness to ensure I got what I needed. I was even able to contact her after about the recall and she graciously responded to me. Huge thanks to Danielle!

Mike has always been great to work with.

Friendly fellow, answered some questions I had.