Michael is one busy guy he took my service contract quickly - I signed in and then got my car numbers and my contract to sign it was done in minutes. KIA then messages you and lets you know quickly when your car is finished. Within hours my routine maintenance was finished and upon picking up my car… Michael gave me a voucher for free car wash at the nearby gas station win win!
Michael gives Excellent customer service.
Staffs were very sufficient, prompt and friendly.
George is always fast and friendly
Ricky amazing too amazing
My first visit. I was impressed with how friendly and professional everyone was
The service was great. I felt very welcomed, and I was made sure to understand the entire process. I greatly appreciated George's service, and I'll be sure to complete the manufacturer survey!
Always great service! Thank you!
My appointment was at 5pm I got there 20 minutes before, another customer walked in and also said I have an appointment at 5pm as well!
My car was finished at almost 7:30pm! I was just there for oil change. George told me that there was only one technician! If I would’ve known this before I would’ve gone home. Hard to come back there for my next service.
Yes, everything was easy. Called me as soon as my car was ready and make getting in and out very quick
My safety is important. Having a well serviced automobile gives me peace of mind. Kia has not disappointed me.
Friendly customer service, good communication
Nathan was friendly and helpful.
Mike is always very helpful
Eric has been very good. However the quality of the technicians is bad. The car door was damaged but the technician and needs to be repaired This is common place when warranty work is needed on my car. Last time the radio needed replacing and the dashboard was damaged by a technician and had to be replaced. Both these instances required multiple trips to the dealership. Kia Covina needs to improve the workmanship of your technicians
very satisfied with the service provided thanks
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