Excellent service..kind and fast service.
Eduardo was very helpful and went over everything that would be done to the car. He followed up and kept me updated. Very friendly too. I would recommend his services
I always happy to come to Covina Kia for my car service! Jose Valencia, he is very knowledgeable and best customer service! Thank you so much.
Great services. Highly recommended!
I’m very pleased with the service and the quickness of my visit.
Thank you very much my problem is so my steering wheel doesn’t shake anymore. Good job thank you.
It took 3 calls to get a shuttle pick up and about 2 hours. I work about a 5 minute drive from dealership. Very disappointing. Cost about $200 , no mention of tire rotation on invoice.
George was very friendly & communicated effectively with me.
Jose was very professional with a great attitude.
Thank you for the service and updates during this matter I really appreciate it appreciate you also for the driver was very professional as well all your staff
After making an appointment:
My car wasnt looked at for almost a week.
No returned calls after someone telling me "someone will call you back".
My car was there for almost 2 weeks and the problem wasn't fixed. I literally had to get a ride to the dealership , just to get an update on the status of my vehicle. Very poor customer service. Overall. Along with my car not being fixed.
Jose Valencia excellwnt service friendly and helpful,
Eric helped to get my car serviced and made sure we were in and out in record time. I just want to say thank you to Eric and his crew for doing an excellent job and to Kia of Covina for employing great employees.
It's important to me to drive a car that is reliable and safe to drive. KIA takes good care of my car. Erick Velasco assisted me well. He is thorough, he listens and he explains things to me. I feel comfortable with Erick.
I had a very pleasant experience during my visit today. From beginning to end. Attentive, friendly and overall professional service from Erick and the entire Covina team thank you!
Fantastic customer service
Service department was able to work on my car as a walk in even though my appointment wasn’t till the following day…
I so appreciated the convenience of being able to take care of me service a day earlier!!!!!
Happy camper.
Thank you Kia
Eric went above and beyond and I will definitely be back because of his service
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