I understand that the technicians get behind or are swamped with work. That’s not the problem i have, the problem is the lack of communication between the service people and the customer.
They were supposed to wash my car. I gave them 30-35 min as asked. It was given back to me full of dust & dirt. No wash. Very disappointed
I appreciate the professional service I received from Mike Connelly at Kia, Covina, CA.
Michael did a great job. Great customer service including George
Always have the best customer service.
George was friendly and thorough. He return my vehicle within 2 hours. Thank you for the good service!
Got ripped off on your maintenance package scam.
I am very happy with the communication skills, friendliness, and prompt attention to my car's needs. Thank you so much!
Matt, was Very professional, and the work was done in a timely manner.
Mike is very good at what he does he deserves a raise for sure
I appreciate that Matt took the time to listen to me explain the issues I was having with my car. He also double checked when I drew extra concern regarding a part that I thought was the incorrect one. He also explained to me what type of test would be done and provide further information as to the expectations this test would provide. THANK YOU MATT!
I wish the next maintenance sticker on window was printed. Looks more professional and easier to read
Eric was the best service advisor I have ever met. His service was beyond my expectations. Two thumbs up!
Matt Park provided a very excellent customer service and experience. He is always with a big smile greeting the customers and provided an up date on anything the mechanic finds while servicing the vehicle. It’s incredible to see the amount of teamwork in play with the service team from communications between him, the mechanic working on the vehicle, shuttle drivers, and other peers. I’m impressed with the excellence and professionalism he provided.
Nice people and
Good jobs
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