I appreciate that Matt took the time to listen to me explain the issues I was having with my car. He also double checked when I drew extra concern regarding a part that I thought was the incorrect one. He also explained to me what type of test would be done and provide further information as to the expectations this test would provide. THANK YOU MATT!
I wish the next maintenance sticker on window was printed. Looks more professional and easier to read
Eric was the best service advisor I have ever met. His service was beyond my expectations. Two thumbs up!
Matt Park provided a very excellent customer service and experience. He is always with a big smile greeting the customers and provided an up date on anything the mechanic finds while servicing the vehicle. It’s incredible to see the amount of teamwork in play with the service team from communications between him, the mechanic working on the vehicle, shuttle drivers, and other peers. I’m impressed with the excellence and professionalism he provided.
Nice people and
Good jobs
Omg the worst ever tried to call back today. No luck finally left a message for the service manager but no response. This is not acceptable
Matt was very professional, and courteous and very helpful.
The friendly service exceeded my expectations. While I purchased my vehicle elsewhere, this will be the dealership I trust for all my needs. Also, the service on my Niro was completed sooner than estimated. Thank you Kia of Covina Valley!!
George was Very personable, efficient, and knowledgeable. He made me feel taken care of.
Matt was excellent!! Great customer service!
Eric did an excellent job following through on our service and keeping me informed.
Wasted my time. I made an appt due to a recall to get it taken care of, and specified what servoce was needed. I now have to go back in because the recall part needs to be ordered.
Michael is a very kind knowledgeable on my Kia Seltos.5 Star service.
As usual, Mike made the process easy, and got me Sunbit financing with no problem.
Fantastic service by Carl! Thank you
I was completely satisfied with the Carl, not sure I am completely satisfied with the recall work.
I’m very pleased with the service…thanks!
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