Erik and his team keep my car running, and I am very pleased with them. The only thing you could improve is having more places with power outlets where people can work on their computers while waiting. (That is no reflection on Erik and his excellent team.)
Appreciate yall getting my tire replaced so quick while my toddler and I waited.
Service was excellent from initiation to finish.
Excellent service I will return!
Easy to schedule and complete.
Thank you. Richard Rodriguez, is very nice.
Luis was fantastic. He was not pushy and did not pressure me which is why I’ll be using him again next time. He was very communicative and helpful
Makayla was extremely friendly and helpful. As well as Hector. I came in 40 mins before closing on a Friday evening just to get a new tire to replace my donut since I was headed out of town the next morning. They were the only two that seemed to actually want to work. Everyone else was more concerned about getting out by 6. THANK YOU SO MUCH MAKAYLA AND HECTOR! Y’all made my kids’ weekend successful!
Maria is very sharp and proffessional TECHNITIAN !
She has good experience on vehicles troubles.
She answers very fast for diagnostics problems.
She is the BEST.’ I am very satisfied with her service always.
Erik is reliable & takes care of my Honda HRV. Very grateful for his service!
Made an appointment for 7:00 and arrived at 7:00 am. Waited 15 minutes for someone to help me. Then waited two hours plus, for an oil change. What's the point of making an early appointment?
La atención fue muy buena, muy amable.
Maria was great. She communicated with me very well during the service and accommodated a last minute oil change. 10/10
Erik is great! He is very professional and he always provides great customer service!
Maria was awesome she did her job she was super sweet but the issue we had was with the manager of the service department he was rude very very rude he didn’t talk to me he talked down on me , there was damage to the loaner car and I called Maria to notify her about it told her I’d pay for the damages, when I got to the dealership he stormed out with the nastiest look on his face sucking his teeth looking at me sideways. Demanded my insurance deductible collected on the spot hadn’t even spoken to my insurance yet and he demands the deductible payment kept pushing and asking if I knew what it was to pay him. He has absolutely no type of customer service whatsoever the way he treated me and spoke to was disrespectful.
Erik always takes good care of me and my service needs
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