Thank you very much for the service provided by both Miss Maria and the service manager.
Battery tie down bracket was not reinstalled properly ended up coming loose and losing a bolt . Richard was not knowledgeable about Hondas 100 month limited warranty on batteries or even how to do a prorated warranty. Have had to take time out of my day to go back to dealership more than twice to have rework on work that should've been done correctly the first time. The previous week was for a tire replacement and somehow the put on the wrong tire not sure how you don't notice that. Had to wait for it to be order because none in stock. Last year I did a timing chain service with Maria Miranda and again had to return following day because vehicle smelled like hot coolant and there was no coolant in reservoir tank. Recently I called about a quote for windshield, parts gave me price of glass and said I had to get labor cost from service, service said they would call me back nobody ever contacted me that was about 3 weeks ago.
Rudy was super helpful and for my first time ever being there he made me feel secure and trust that he was going to take care of my pilot. If I ever need to go again I'll be going there for sure.
Keito is great to deal with.
Service and people staff were Great, Mr. ****and Rudy answered all of my questions !!
Keito is a very good service consultant
Completely satisfied, Have been coming to Easy Honda spring branch for many years for all the Honds I have owned. So thankful I can still drive at age almost 92
Thank you for taking care of my vehicle recall
The guy next to Rudy is actually the one who checked me in and checked me out everybody there was very nice and helpful
The service was completed promptly, and my car now runs smoothly. I appreciate the attention to detail and the quality of work.
She was polite, friendly and efficient. If I could, she would be my dedicated service rep!
Makayla was not only knowledgeable and efficient but also genuinely kind and attentive. She took the time to explain everything clearly, answered all my questions, and even went the extra mile to check on additional details about my vehicle. Her professionalism and friendly attitude made all the difference.
My car was damaged. They scratched my drivers side door, the girl who helped me was lovely and very nice. I’m still waiting on a response from management about a date for them to fix the damages
Great, friendly and honest guy. Really appreciated your communication Pierre!
Excellent service provided by Mr. Keito Julian.
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