The service was great, my complaint would be on how long it took to change the oil and rotate tires. Estimated time was 2 hours. I had filters changed so I was at the shop almost 4 hours.
Horrible experience. Had appointment and waited over 3 hours for my car and was late returning to work.
Great service by Maria. Thanks very much!
Rudy real good service reader
Erik provides excellent service.
Learned something new from Richard when start stop stops working it means that battery might need replacement need to go to John Eagle Acura and service MDX, maybe you guys should open an Easy Acura
Luis is a 5 star advisor. Excellent service!
Maria is responsive and her service is great. I love going to her
Rudy was amazing and has great customer service skills.
Fast service. Very professionnel
He was very detailed and took care of all my needs.
I was satisfied with the service, also with the fact I didn't have to worry about transportation to and from the dealership. And I was very appreciative of the time it took to complete the job.
Pierre was very attentive and welcoming
Thank you very much for the service provided by both Miss Maria and the service manager.
Battery tie down bracket was not reinstalled properly ended up coming loose and losing a bolt . Richard was not knowledgeable about Hondas 100 month limited warranty on batteries or even how to do a prorated warranty. Have had to take time out of my day to go back to dealership more than twice to have rework on work that should've been done correctly the first time. The previous week was for a tire replacement and somehow the put on the wrong tire not sure how you don't notice that. Had to wait for it to be order because none in stock. Last year I did a timing chain service with Maria Miranda and again had to return following day because vehicle smelled like hot coolant and there was no coolant in reservoir tank. Recently I called about a quote for windshield, parts gave me price of glass and said I had to get labor cost from service, service said they would call me back nobody ever contacted me that was about 3 weeks ago.
Rudy was super helpful and for my first time ever being there he made me feel secure and trust that he was going to take care of my pilot. If I ever need to go again I'll be going there for sure.
Keito is great to deal with.
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