Service was fast! Thank you
Thank you for the excellent service. Rick and Jose thank you for being so helpful.
I appreciate the service, but I am not completely satisfied. The technician didn’t properly tighten the parts on my car, which caused my original underbody shield to get damaged. I ended up losing a workday because of this issue. While the shield was replaced, the new one is much cheaper compared to the original. I also want to make it clear that I have no complaints against Makalah, as she was professional and helpful.
As usual, Mr Baatz was efficient and knowledgeable. He answered all of my questions and explained the repairs needed. Also, the repairs were done in the time frame promised.
Excellent service, I love Honda..!!
Maria did an excellent job managing the recalls in my car, very professional and very well coordinated.
Thank you
Patricia M
Hi- I had a great experience checking in and checking out. My service rep, Maria, was fantastic and helpful. Five stars for customer service. However, when I returned home, I found damage to the carpets in the back seat. I have taken precautions to protect this area of my truck for resale. It now has damage to the floor carpet from it being the access point to the fuel pump. I realize this cannot be repaired and to some, not a huge deal. It is a big disappointment to me, since it was in great condition. I do appreciate the service of the recall, but please be aware that there was damage caused by the repairs. J. Fisher
As far as I know the replacement right side mirror assembly appears to be in good working order. My one suggestion is that you all should show/do a test run on any replacement. Thanks
Two appts never made. Did not receive confirmations. Was schedule with a Svc rep that was off that day. Was told recall was about a 2 hr job. Was in waiting room for 6 1/2 hrs.
Maria gave me top notch, I love that she’s my contact person.
Thank you Maria for always being so helpful.
Delighted with Maria Miranda's customer service
The mechanic rotated my tires when he was not supposed to. Fortunately I noticed and they put the tires back as they were. Also, they left the clip undone on the air filter.
Very thorough in explaining the service provided.
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