Easy Honda Auto Repair Service

Rick was very helpful and thorough. Thanks!

Keito Julian is extremely hospitable and accommodating! I enjoy working with him

Job well done.

Thank you very much for services.

Pierre was very nice and cool ^_^

Makayla did a fantastic job managing my vehicle. However I am severely disappointed with Honda. I’ve had multiple issues with my side view mirror lights on my 2024 Honda pilot and Honda is refusing to fix it. I am currently driving around with a broken light while the vehicle is under warranty because the manufacturer refuses to fix the issue until they have engineered a permanent solution. I should not have to drive around with a defective light while the vehicle is under warranty.

They take the best care of me. Excellent work.

Rudy was very courteous and professional he made me feel comfortable and trust worthy. reGreat Job kiddos.

Makayla was awesome. Thank you for the customer service.

Mr. ****was both professional and proficient with his service.

Thanks

Job well done Maria Thank you

Great service.

When I visited on January 13th with concerns about the emergency brake & brake hold buttons falling through the middle of my console, unprovoked, I received belittling/condescending comments from Keito Julian such as “If this is such a common issue, don’t you think I would’ve heard of it before?”. When I explained that I have seen numerous complaints online from Honda customers facing the same exact issue I was told “well I’m sure if you google anything you’ll find a few people with the same issue”. After my vehicle was inspected, I was told the buttons were left where they found them (inside the large hole in my middle console, with electrical wires exposed) & that someone would reach out to me in two weeks. After a month, I called into the service department for an update and no one had a resolution or explanation for the bizarre issue. It wasn’t until I visited on March 12th that Erik Baatz was able to fix my issue, within a few hours, with no problem! Erik was also very kind & got my car back to me looking brand new before I had to go to work! Erik was great, Keito was somewhat rude & left a terrible impression.

Keito was not helpful and was somewhat belittling last time I was there unfortunately. However, Erik Baatz helped me today & he did an amazing job! Erik greeted me with a warm welcome, listened to my concerns & fixed all of my issues with a smile!

Makayla went above and beyond!

Makayla the service advisor helped me a-lot and she made sure i was satisfied and the technician Rasool got the job done fast and he did a perfect job he is the best technician i have ever met.

Services was good ????

Job well done

Erik's the best.