Rudy did a great job. He handled the situation perfectly in a high professional manner. Thank you Rudy for taking good care of my vehicle.
Greatly appreciate the service provided
Well this person was inexperienced and I had to go in and wait for a financial manager to pull up my warranty. I didn’t get my car looked at and now I have to try and make another trip.
Ms. Miranda provided prompt and courteous 5-star service. Thank you.
Luis was great! Awesome customer service and kept me updated on my vehicle.
Makayla made the serving experience go very smoothly. I arrived without an appointment reservation and she made sure my vehicle was serviced and returned the same day. I was kept informed of the recommended work and cost through the process
For the first time I have lost trust in this dealership.I have bought cars from this location since 1987 and I may never come back because I no longer trust your service department. We have bought 4 vehicles from that location and always had them serviced there. It is a very sad day.
He is always amazing the best service tech always recommend him.
Don't bother contacting me. Will never return.
Richard Rodriguez is phenomenal! He has excellent customer service skills and delivered what he promised.
Pierre is the best, communicative and efficient!
Makayla was very efficient and caring. It was a pleasure to work with her.
Pierre was great, thanks so much!
Erik was amazing I typically visit the honda in Tomball but since I move Easy Honda was the new location closer to me. This was my first visit and my vehicle hadn't been serviced in quite some time. I really enjoyed how the workers took pictures of the issues that my vehicle had. So far great service.
Louis was friendly and polite, but I was frustrated by the lack of communication. When I made the appointment, I wasn’t told where to go or what to do. When I got there and got in line for service, I sat there for several minutes while people made eye contact or asked me any questions, even though there were no other people waiting in their cars. I received no information or calls the entire day that my car was at the shop. When I called at the end of the day, I was put on hold for over 10 minutes then my call was dropped. The second time I called back I spoke with a different Louis who was very hard to understand and the clarity was poor. My service agent Louis Finally called me back at 6:15. And said my car would be ready the next day between 10 and 11. I did not hear anything so I called at 12:30 and was told my car would be ready in another 30 minutes. Again no information on where to go to get my keys and paperwork.
Keito was courteous and efficient
The service was excellent.Makayla did a great job getting me in and out.They did remove the caps off my tires and didn’t put them back on.I was wondering if I could come get them tomorrow.Thank you.
Rick is very helpful and gave .e options for my vehicle.
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