About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 2466 reviews 67%
4 star 835 reviews 23%
3 star 123 reviews 3%
2 star 126 reviews 3%
1 star 154 reviews 4%
Review Us
Amanda H.
5 out of 5
5/14/2026
The Palmiero staff are always professional and efficient. They explain things well and I love the infirmed consent policy at Palmiero. Kim at the service desk is especially awesome. She is appreciated. Thank you for the loaner.
David O.
2 out of 5
5/14/2026
We explained that our address changed. When we looked carefully at our printout of service, we saw the old address still there. Otherwise, the service was wonderful. Thanks for asking. David O
Carol G.
4 out of 5
5/14/2026
Jeff was great to listen to my concern at my inspection appointment. He was every bit a gentleman and worked tirelessly to get warranty work approved. We will get answers tomorrow. Jeff is an asset to your organization. He deserves a raise!
Alan P.
5 out of 5
5/14/2026
satisfied with service
Martha S.
4 out of 5
5/14/2026
I was happy to hear that they checked it all over and found that it was my tires. I'm also thankful that you gave me a loaner car to use. You guys do a great job.
Lexie H.
2 out of 5
5/13/2026
My window is working now. However, disappointed in the clean up and lack of pride taken in the job. I have large and clear dirty hands prints on my window from install/fixing employee that did not get cleaned up. I also have dirt marks on the inside door of my vehicle that were not cleaned up from install. I take pride in my vehicle and feel you should present that to your customers. This has been an ongoing problem for this location for years. I hope to see it change. Thanks
Wilma R.
3 out of 5
5/13/2026
Me cobraron el cambio de aceite y correspondía al cambio de las 25000 millas adicional me cobraron por alineación y balanceo de los cauchos, los cuales tienen servicio gratis después de haberlos comprado en la Toyota.
Cecelia M.
5 out of 5
5/13/2026
Everyone was very accommodating.
Mario L.
1 out of 5
5/12/2026
I mentioned that my home link randomly stopped pairing with my garage door opener. And was told that’s a tech department issue and nothing more was done about it. Everything else was serviced was fine.
Beth B.
5 out of 5
5/12/2026
Thank you..service great.
Doris F.
4 out of 5
5/12/2026
The whole process of having the car serviced was exceptionally easy—from the call to set up the appointment through updates via text to having the work done in a timely way. I feel confident that the vehicle is in a safe condition for summer driving. Thank you!
Mary G.
4 out of 5
5/12/2026
Mary did a great job on Marys car. Haha You can’t beat your service. I told a few of you that I met a person from Pittsburgh that brings their car to you for service.
Hannah C.
5 out of 5
5/11/2026
Many thanks, very appreciated.
Shawn L.
4 out of 5
5/11/2026
Mary is awesome ????
Alice J.
1 out of 5
5/11/2026
Radio/Phone/Navigation screen still goes black if you don't wait the appropriate time before putting the vehicle in gear. Have to shut off vehicle and wait a few minutes before restarting to reset the screen. It happened the very day I picked up my vehicle. Could be just the manufacturing design of the Rav4.
Brian H.
5 out of 5
5/10/2026
The reason why I buy my vehicles from this dealership is I really like the service department and employees like Mary and how they are very kind and explain everything.
Joyce T.
5 out of 5
5/10/2026
Service was great
Paul O.
4 out of 5
5/9/2026
Ashley is super
Craig H.
4 out of 5
5/9/2026
As in the past I was pleased and impressed with thier excellant service and there true concern I understood everything we talked about. That is why I keep coming back.
Keith G.
4 out of 5
5/8/2026
Palmiero’s great quality service keeps me coming back despite the distance from Hermitage and presence of other Toyota dealers ! Thanks Keith G

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.