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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2406 reviews 67%
4 star 806 reviews 22%
3 star 119 reviews 3%
2 star 119 reviews 3%
1 star 148 reviews 4%
Review Us
Barbara L.
1 out of 5
4/17/2026
I took it in to get my tires rotated and an inspection. They didn't rotate my tires and that's what I actually had the appointment made for.
Nate G.
5 out of 5
4/17/2026
Excellent work done in a timely manner. Thank you Palmiero!
Terry B.
5 out of 5
4/17/2026
Great service always!
Carolyn T.
4 out of 5
4/17/2026
I appreciate the immediate gratification as the process of getting my vehicle inspected for PA compliance. I also appreciated the vehicle check of fluids and tires as I will be taking it on a 2,000 mile trip in the near future. I feel relieved that’ll the mechanical systems were evaluated for road worthiness. Thank you to all involved with the process.
Mandi F.
5 out of 5
4/17/2026
Thank you again for your assistance and support during the recall.
Carol H.
5 out of 5
4/16/2026
The staff at Palmiero are very professional and kept us updated on the progress of the service. We are grateful for the ability to get a loaner while our car is being serviced. We hope the parts for the recall are available when we get our next oil change since we live 30 miles away.
Robert G.
5 out of 5
4/16/2026
Well done ????
James W.
3 out of 5
4/15/2026
Toyota needs to be let known that they need to improve their door seals like it was on the Rav4 2013 that they had. It was disappointing to find out nothing could help with stopping the salt and stones getting inside the doors.
Charles B.
5 out of 5
4/15/2026
Treated with respect
Kathleen D.
1 out of 5
4/15/2026
I was told in March when I was in for an oil change, that I needed brakes. And they could put the brakes on while I was there and put a new state inspection sticker on. I declined. My son put the brakes on and I went back yesterday, April 14 for the inspection. Now I'm told it needs ball joints to pass inspection. I don't have appreciate them telling me in March that I only needed brakes. So does that mean I would have been driving a full year with bad ball joints!!? So very wrong. Also the cost to do that work is double what other places charge. I've been a customer for years. Not any more
Michael F.
5 out of 5
4/15/2026
All done well.
Aleta S.
4 out of 5
4/14/2026
First rate service. Honest, fairly priced. We'll be back
Dan C.
1 out of 5
4/14/2026
Had my truck scheduled for its 25,000 toyota care, oil change and a safety recall. I was assured all three would be completed as I had dropped my truck off the night before. When I called to ask if it was ready I was told the safety recall was not done. This is disappointing as now have to scheduled another appointment to get this done.
David B.
5 out of 5
4/14/2026
My appointment was handled professionally and Mary texted the progress. So I knew things were moving forward. Good job team.
Jacqueline G.
5 out of 5
4/13/2026
Very efficient!!
Douglas H.
5 out of 5
4/13/2026
Everything went smoothly the communication was timely and professional,could not ask for anything better, thanks
Ashley P.
5 out of 5
4/11/2026
As always, amazing customer service!! Thank you Palmiero for ALWAYS going above and beyond every time!
Clyde S.
5 out of 5
4/11/2026
Thank you for all the good service and using a car.
Hamid T.
5 out of 5
4/11/2026
Thank you very much for a great customer service. Mary was very friendly and helpful.
Brendon S.
5 out of 5
4/10/2026
Great experience

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