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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2469 reviews 67%
4 star 836 reviews 23%
3 star 124 reviews 3%
2 star 126 reviews 3%
1 star 154 reviews 4%
Review Us
Barbara M.
5 out of 5
11/20/2025
Always great service and especially good communication throughout the service process. Thank you
Shirley C.
5 out of 5
11/20/2025
Fast snd easyI live in Erie but it was worth the ride.
Susan C.
5 out of 5
11/20/2025
Always a wonderful experience! Thanks!
Lawrence M.
5 out of 5
11/20/2025
Everything was great. Thank you
Morgan T.
5 out of 5
11/20/2025
Everyone there is great, thank you!
John R.
5 out of 5
11/20/2025
As always Kim at the customer service desk was outstanding.
Lindsey B.
4 out of 5
11/20/2025
I love this service dept, it’s oddly affordable for a dealership. Never hesitation for loaner requests. Non pushy service representatives. After four years I have nothing bad to say about this dealership and have no reason to have my vehicle serviced else where or shop for a new vehicle else where.
Lori B.
5 out of 5
11/19/2025
All was accomplished with efficiency and courtesy. Mary was very pleasant to deal with-thank you, well done.
Rocco M.
5 out of 5
11/19/2025
Satisfied
Constance J.
4 out of 5
11/18/2025
Very pleased with the service. I trust everyone with my vehicle and that's why I drive to Meadville from Erie for my service.
Renee R.
4 out of 5
11/18/2025
Thank you for handling my tires today. I left a voicemail with the service department yesterday asking that if I needed an oil change to please do it today. I’m assuming that you didn’t think it needed done. I also asked for you to swap out the back wiper blade that was irregular at the time that you put it in and I was charged for it today. It actually never worked from the time that you put it in. I went with that brand because I know it’s something Allison Palmiero raves about. Thank you for today
Rosemary T.
4 out of 5
11/18/2025
Service was timely, complete & courteous
Sonya N.
2 out of 5
11/18/2025
Call kept dropping today after receptionist transferred to service desk. At check-in, it is nice when an employee cares about saying good morning. The mean who sat next to Jeff today wasn’t great to be honest. When I came to pick up my vehicle, she was negative and unprofessional when I said I didn’t want to back my sienna out do the garage to leave. She was not polite and she reluctantly moved the truck from in front of my vehicle to the large parking lot. Something that should have been. Thought I’d before putting my car behind it. I left the dealership thinking, “this is not how Allison likes things”. Jeffrey was womderful and so was my regular service specialist Mike Cornell. I am bringing my csr back for service, but I think there is some work that needs done on the customer facing from the newer employee. I want the best for Allison’s dealership, otherwise, I wouldn’t have bothered to mention anything.
Michael H.
5 out of 5
11/16/2025
I was very satisfied she was very helpful and then explaining everything that was done for me today
Alan P.
5 out of 5
11/15/2025
very good service.
Maryann M.
4 out of 5
11/15/2025
Never a problem with Palmiero Toyota.
Audra S.
5 out of 5
11/15/2025
Thank you for the prompt and thorough service
Romona O.
5 out of 5
11/15/2025
Always pleased with the service at Palmerio
Judy L.
5 out of 5
11/14/2025
Being greeted with Jeff's smile is an important way he started our experience
Donna B.
5 out of 5
11/14/2025
Everyone was helpful and friendly.

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