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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2426 reviews 67%
4 star 819 reviews 23%
3 star 120 reviews 3%
2 star 122 reviews 3%
1 star 152 reviews 4%
Review Us
Louis S.
5 out of 5
5/19/2023
Miss the complimentary car wash!!
Michael S.
4 out of 5
5/19/2023
All good. However, I was told the wait for inspection would be 45 min. I added an oil change and waited 2 hours 15 min. Found that to be much longer than it should have been. Otherwise very happy. You have a beautiful dealership. Always recommend Palmiero!
Diana H.
4 out of 5
5/19/2023
I have no complaints. Customer service was fine. No problems!
Eric S.
5 out of 5
5/18/2023
Always great service at Palmiero Toyota! Thanks
Ida M.
4 out of 5
5/18/2023
In and out quickly. No problems
Sonya N.
5 out of 5
5/18/2023
Matthew did a terrific job explaining things to us and was so easy to work with.
Rita S.
5 out of 5
5/18/2023
Ok
Therese B.
4 out of 5
5/18/2023
At first I was upset at the leaking oil.+ then the part had to he ordered. But service was great and folks are wonderful.
Matthew H.
4 out of 5
5/17/2023
Thanks for taking the time to diagnose a difficult problem with the vehicle when other dealers would or could not
Patricia B.
5 out of 5
5/17/2023
Great customer service
Joann Q.
5 out of 5
5/17/2023
I appreciate how Palmiero Toyota treats their customers with curtesy and skilled professionals to take care of our vehicles as well as assisting the customers. The counter staff is excellent.
Philip F.
5 out of 5
5/16/2023
The service is ALWAYS fantastic, and this was no exception. Thank you!!
Darlene S.
1 out of 5
5/16/2023
Although i did receive a text about my initial bill, the final one is confusing. You shoud change it to state the initial bill and then the revised total being the ACTUAL total, not the 2nd part of the bill to be added to the 1st. I think if I would've known my actual total was going to be over $100.00 more, I wouldn't have approved the extra work to be done. I do however like the new texting system itself. Thanks.
Gregory E.
5 out of 5
5/16/2023
Great communication and answered questions quickly.
Robert H.
5 out of 5
5/15/2023
I appreciate the calls and text updates. Very professional. A free car wash after every service would be nice.
Joyce A.
5 out of 5
5/15/2023
Love Kim! She is so personable and knowledgeable that it is a pleasure dealing with her! She is a definite asset to Palmiero’s!
Stephanie T.
5 out of 5
5/13/2023
I greatly appreciate that I was informed what the results of my multipoint inspection meant in regard to future service needs. I’ve never had such personalized service before and it meant a lot. Now that I’m single, I have to take care of things with my car that I never had to before. I trust the guidance of the Palmiero team and have had a great experience since the day that I purchased my car there.
William M.
1 out of 5
5/13/2023
I think two hours is long time for a scheduled oil change
James K.
4 out of 5
5/12/2023
Amazing service… very friendly people even when the end of the shift ft was up she really kept her cool , being the only one there to check people out
Darlene A.
5 out of 5
5/12/2023
Very professional and exhibited commitment to satisfy.

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