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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2423 reviews 67%
4 star 818 reviews 23%
3 star 120 reviews 3%
2 star 122 reviews 3%
1 star 151 reviews 4%
Review Us
Leslie D.
5 out of 5
5/16/2024
April was amazing
Larry S.
5 out of 5
5/16/2024
I have never had a bad experience with any Palmiero employee. The excellent service I received is why I continue to return.
Rita S.
4 out of 5
5/16/2024
The staff was pleasant, knowledgeable. A technician was brought out to answer my questions about my tires needed to be replaced. His Answers satisfied my questions. There is nothing they could’ve done better to take care of my need.
Elizabeth T.
5 out of 5
5/16/2024
Good people, always nice. Good personal service
Sarah H.
5 out of 5
5/16/2024
April is awesome! Very welcoming and efficient. Give her a raise! Also, it was great to see “Sned” (John Snedeker). He sold me my Toyota RAV Hybrid which I love. He is the epitome of customer service and sales. Give him a raise!
Ed L.
4 out of 5
5/15/2024
Wonderful ????????
Jerry H.
5 out of 5
5/15/2024
Helped me getting what I needed at a shorter visit then I planned. Very friendly and very accommodating.
Althea J.
4 out of 5
5/15/2024
Very nice group of people to work with today! It was good to see Ryan today! I enjoy working with your group , a lot better than my last Toyota Dealership. Thankyou!!!
Keith G.
5 out of 5
5/15/2024
Quality , prompt Toyota service / Thank You
Kristi P.
5 out of 5
5/14/2024
Kimberly was very professional and courteous. All work was done as scheduled in a timely manner.
Bronwell B.
5 out of 5
5/14/2024
Timely and excellent service! Thank you.
Jordan L.
4 out of 5
5/14/2024
Matthew is the best!
Hannah C.
5 out of 5
5/13/2024
Thanks
Andrew W.
5 out of 5
5/13/2024
Kim is the best! Great communication!
Janet B.
1 out of 5
5/12/2024
My car was to be serviced for brake issue, inspection, oil change. I did have a loaner vehicle. I don’t know what happened during the day. Car was reviewed for repairs, but none were done. I feel I should have been notified the car was not ready to be picked up. I realize things happen in schedules etc. A simple call or text would have avoided the problem. Nothing like this has happened since I’ve coming to Palmiero’s. Thank you.
Pamela S.
2 out of 5
5/12/2024
I was satisfied overall, the staff there is really terrific. I was just thrown a bit and felt pressured to make a decision about a repair they suggested be done. I was talking with a salesman about possibly buying a new vehicle when they approached me about the suggested repairs. I felt distracted trying to process that while considering what I wanted to do about a possible trade (and trying to process all the details of a hybrid vehicle), even though the young man from the service center said I could think about it. I usually research before making a decision but just felt a bit pressured since I drove an hour there and it was a Saturday and I knew they had shorter hours. I should have held off on it since I’ll likely trade.
Sheila F.
5 out of 5
5/11/2024
Efficient, professional and cordial experience.
John H.
5 out of 5
5/11/2024
The Palmiero crew is always helpfu, cordial and most important trustworthy. That’s why I make the drive from Erie
Robert O.
5 out of 5
5/11/2024
All was great
Kim R.
5 out of 5
5/11/2024
Everybody is very kind and helpful at the palmiero dealer. My service today was very speedy.

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