All our questions were answered and we are completely satisfied.
It was really amazing experience with Edwin. I am so glad that I could have my car back within a week after full maintenance service. The process was transparent, allowing me to have a better understanding of what I need to fix and replace. Moreover, he prepared a loaner car right after dropping off my vehicle in the service center. Having a loaner car made my life easier during the maintenance time. Thank you so much!
Kyle was professional, knowledgeable about the service needed, had a forever smile, and handled my job with utmost expediency. Made me feel precious customer.
Kyle sets himself apart by his caring, attention to detail and Can Do attitude.
The best!
Mary was an absolute pleasure to work with. She did her best to get the best pricing for our services and has such a positive and friendly attitude during our entire time there.
Very satisfied with my service
Service was done and a timely matter as always I really appreciate the way they clean my car as well.
Mariela was very very helpful this morning I love the customer service I always receive from Genesis thank you
Really appreciated the thoroughness and professionalism that Mariela and the team provided
Edwin was such a pleasant young man to work with. Not only was he very friendly by asking me and my mother about us, he told us about himself and his son.
My mother was nervous about having to drive an unfamiliar loaner car and he took the time to show her where all the switches, buttons and controls were. He even made sure she was comfortable by going over it with her a second time.
We were extremely pleased with Edwin’s professionalism!
As always, Mary, and the rest of the team, too, we're a pleasure to work with.
Kyle and your employees did a great job
Mariela does a great job. She’s very quick to respond and she lets you know what’s happening along the way. I’ve been completely satisfied with every encounter I’ve had with her. I would wholeheartedly recommend her to my family and friends
Happy with the emails telling me rverything. Mike the driver was great right on time and answered all questions I had. What a superior service and just love our Genmie!
Edwin was great, fantastic service !!
And while he was off when I pick up my vehicle, Kyle was more then happy to check me out and make sure everything was to my satisfaction.
As always Kyle and Aniceli delivered outstanding service!
Kyle was great and the service team was excellent .
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