Both he and Mary gave exceptional service; they were attentive with my questions and provided additional information and guidance regarding future service inquiries.
Good service but cost is too much high.
I I came in without an appointment, but you solved my car problem quickly.
Excellent service support , timeline completion and expeditiously communicated completion
Edwin went above and beyond my expectations! The service department at Norm Reeves Genesis of Cerritos is exceptional and impressive.
Thank you,
Christine E
Mariela made my service visit totally worthwhile.
She was polite, personable and answered all of my questions.
She’s the best!!
Edwin Rivas does an amazing job. He is always prompt and is terrific at his job.
Very kind &prompt satisfied outcome
Mariela was on it from A to Z and provided feedback through the entire process. A true professional.
I am very satisfied with service that was handled by Edwin. He was kind and very helpful with all of my questions and my needs.
However my car wash wasn’t the greatest but all other service was good.
As usual, Mariela is very thorough, prompt, efficient and very professional. She explains everything and makes sure everything is done as required. Her communications throughout the process are very much appreciated Rifat
Kyle Predmore was absolutely fantastic. He walked me through the service and answered all of my questions.
Thank you! I have received excellent service at your dealership and I appreciate it!
My GV70 electrified issue of lost range since the recall campaign done a couple of weeks ago. I am used to ne able to charge 220 miles before, now it is only 196 miles. The visit last Monday did not address the issue. Mary is very courteous and kind though.
Kyle was helpful as always. Timing of the service was in line with the estimate he gave me when I brought the car in.
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