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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1324 reviews 69%
4 star 419 reviews 22%
3 star 41 reviews 2%
2 star 66 reviews 3%
1 star 67 reviews 3%
Review Us
Khalid B.
5 out of 5
9/19/2025
Great service from the beginning to the end..
Charles L.
4 out of 5
9/19/2025
Everything was good. Car wasn’t washed, not sure if you don’t do that anymore or maybe you only wash a car after service during the first 3 years of complementary servicing?
Chung S.
4 out of 5
9/18/2025
I saw new nice office.
Steve H.
3 out of 5
9/18/2025
Cost is too much expensive.
Alfred M.
4 out of 5
9/18/2025
Service was great, done within time alloted. No coffee - Machine was shut down
Edgar K.
5 out of 5
9/18/2025
Mariela was great. She is courteous, knowledgeable and she did a great job. Thank you!
Mario L.
5 out of 5
9/18/2025
Always ever so helpful and accommodating with all my needs
Edelmira M.
5 out of 5
9/17/2025
Excellent customer service!
Nickolas G.
5 out of 5
9/17/2025
Kyle was awesome
Jennifer K.
5 out of 5
9/17/2025
Great service. Thank you.
Linda B.
5 out of 5
9/15/2025
Seamless valet service.Great job as always. Thanks Kyle!
Timothy P.
5 out of 5
9/15/2025
Very fast and communicate well
Simon C.
5 out of 5
9/15/2025
Excellent service and prompt response. Can't ask for anything more!
Rene L.
5 out of 5
9/15/2025
So far my car is running just like new...Kyle Predmore gets a 10 for excellent customer service and taking care of all my requests.... Highly recommended ????.....
Leilani W.
4 out of 5
9/14/2025
Kyle???? has been my service advisor since I bought my car three years ago. He is always professional, friendly and willing to assist with any issues I may have. Genesis, you got yourself a good one with Kyle.
Salvador G.
4 out of 5
9/14/2025
Keep the same attitude and friendly people T/u
Yara M.
1 out of 5
9/13/2025
This time when I picked up my car, they gave it back to me with a lot of oil stains all over the outside.
Edgar K.
5 out of 5
9/13/2025
Maria was courteous, knowledgeable, professional and extremely helpful. Thanks Maria for a job well done!
Dan P.
2 out of 5
9/13/2025
Mariela was very professional, courteous, and knowledgeable. But I was disappointed with the outcome since I came in with two problems and left with no resolution. The mechanics were unable to find the cause of the starting issue and said they found nothing wrong with the transmission.
George Z.
5 out of 5
9/13/2025
Edwin's costumer service was excellent. He was very helpful and kept us informed and provided updates as needed.

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