Isaac Diaz provides exemplary service. He's professional, courteous, communicates well, and strives to ensure that I'm completely satisfied by making sure my vehicle is maintained properly. I trust him completely and greatly appreciate being able to work with him.
Kyle was very nice to work with. He listened carefully to my concerns and made sure he had accurate notes on what I thought the problems were. He made sure each of my concerns were addressed and resolved. He gave me updates and kept me in the loop with the progress. Very helpful when planning to pick up my car at completion of the service. I appreciate Kyle’s help and how friendly and professional he was.
Very much appreciative of Edwin to attentively listening and paying attention on the issues that I have.
Mariela is a consummate professional. You can tell she loves her job and really cares about her clients is refreshing for me to be able to work with someone that caring
They forgot to wash car otherwise okay with work done
Great Service!
Thank you!
Mariela was very knowledgeable and had answers/ advice for all our questions.
I come from Arizona to see Mary and Isaac. They have taken fantastic care of my car ever since I bought it. These two are the best!
Kyle was very easy to work with. I requested my first oil change early and he accommodated that.
The video from the service tech is a nice procedure. BMW would do that. Good job
Very professional and courteous
Kyle is great. New facility is great. Maintenance and wash done quickly. Thanks
Edwin takes good care of us, and I'm very satisfied with the service at Norm's Reeves Cerritos Genesis!
Thank you. The front left tire in the driver side is still making screeching sounds.
Thank you! your service is always great!
Edwin was excellent. Courteous and knowledgeable.
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