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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1322 reviews 69%
4 star 418 reviews 22%
3 star 41 reviews 2%
2 star 66 reviews 3%
1 star 67 reviews 4%
Review Us
Mina /.
5 out of 5
12/25/2025
He was excellent!
Robert L.
5 out of 5
12/25/2025
Mary was very helpful and kept me in the loop on progress with my service
Debra H.
5 out of 5
12/24/2025
Kyle was Fantastic!!
Mark J.
5 out of 5
12/24/2025
Mariela was terrific!! She was kind, efficient and took great care of my car.
Hayden C.
4 out of 5
12/23/2025
Mandela was fully competent, knowledgeable, and fully capable of providing excellent information about my G80 and its issues and solutions.
Joanne R.
5 out of 5
12/23/2025
He was very friendly and professional when speaking to me about my vehicle. He explained everything that the technicians would do with my vehicle I would definitely return for my next service.
Robert C.
4 out of 5
12/23/2025
Very pleased with Mary’s assistance and the servicing of my vehicle. Would only saw the prices seem a bit high.
Latoya L.
5 out of 5
12/22/2025
Mary in the service department is always amazing, her customer is by far exceptional.
Kevin G.
5 out of 5
12/22/2025
Great service
Rogelio O.
5 out of 5
12/20/2025
Great service!
James C.
5 out of 5
12/20/2025
Edwin was very professional and had my car ready early which was very appreciated! I love the service provided by Genesis of Cerritos!
Beatrice T.
5 out of 5
12/19/2025
Curtious and polite very helpful in explaining any and all concerns question that I had. Car very clean to my satisfaction.
Marcy G.
5 out of 5
12/19/2025
Edwin was a great help and a pleasure to work with
Korrine G.
5 out of 5
12/18/2025
He is honestly the best service provider I have ever had and I have had a lot of cars in my days
Lorena H.
5 out of 5
12/18/2025
Kyle was amazing. He answered all my questions and concerns. All the service on my vehicle was amazing. Love going to Genesis Cerritos, I always get the best services and great customer service. I will recommend this dealer to all.
Julia Y.
4 out of 5
12/17/2025
Hello, the new company that you are using to pick up and deliver serviced cars is very convenient.
Daniel C.
5 out of 5
12/17/2025
Mary was super helpful and made the service appointment pleasant.
Arthur R.
1 out of 5
12/16/2025
It took over a month to complete the repair.
Misty N.
5 out of 5
12/13/2025
Excellent customer service, quick and efficient servicing, highly satisfied with everything
Geraldine C.
5 out of 5
12/12/2025
I appreciate the service experience provided by Kyle Predmore. He was friendly, professional, explained everything and got the job done. Thank you Kyle!

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