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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1273 reviews 69%
4 star 406 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Sherwin O.
5 out of 5
11/11/2025
Great service!
Reymundo B.
5 out of 5
11/11/2025
Great job…. Thank you for my vehicle…. Looks show room ready thank you
Zara Fine.
5 out of 5
11/10/2025
N/A
Robert N.
1 out of 5
11/9/2025
When my car was returned to me, the “swipe” button on the steering wheel that changes the radio station as well as others functions, no longer works. When I try to call and find out how to get this problem resolved all I get is AI. The AI has no clue what I’m talking about. I need someone to call me and let me know how to solve this problem.
Meljohn A.
5 out of 5
11/9/2025
Very kind and welcoming staff and amazing service. Car runs better than ever and appreciate the job well done. Much thanks!
Richard S.
5 out of 5
11/9/2025
Very courteous and professional!
James J.
4 out of 5
11/9/2025
None for now
Jeffrey S.
3 out of 5
11/8/2025
Kyle is always great but not the tech that work on my car. The headlight warning lights is on they said nothing about it. The headlight is out.
Daniel P.
3 out of 5
11/7/2025
Kyle dose his job right!
Jerome M.
4 out of 5
11/6/2025
From the point of drop off and transitioning into a loan vehicle, then out of the loan vehicle and picking up my freshly cleaned vehicle, it could not have been any smoother. Awesome service again, Edwin!
Othella H.
4 out of 5
11/6/2025
my correct email is I do not get anything from Genesis because an incorrect email was processed when I purchased the vehicle
Beatrice T.
1 out of 5
11/6/2025
Car was left dirty and problem was not resolved.
Susan C.
5 out of 5
11/6/2025
My service advisor Ms. Valdez was very thorough & efficient.
John G.
4 out of 5
11/6/2025
Kyle was very polite and everything was done correctly just like he promised
Ben P.
5 out of 5
11/6/2025
Very good
Benjamin H.
4 out of 5
11/5/2025
Easy, reliable is Mariela Valdez.
Steven H.
5 out of 5
11/5/2025
Seamless coordination and communication for the service we received!
Cary H.
5 out of 5
11/5/2025
Mariela was incredible and so good at communication, really enjoyed the experience. Thank you
Carlos O.
5 out of 5
11/1/2025
Friendly service adviser ????
Liping S.
5 out of 5
11/1/2025
Special Recognition goes out to Service Advisor Mr. Kyle P. For going the extra mile for addressing a few difficult challenges. And always striving for complete customer satisfaction!

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