The service team are always on time and have great customer service
He always treats me comfortably.
Thank you for the service.
Kyle was very professional and easy to talk/deal with. Sometimes I feel like I am being rushed out the door but I never had that feeling with Kyle.
Kyle is a great member of the team. Kind and helpful. We always feel confident when being serviced! Thank you!
Friendly and competent service advisor.
She is very pleasant to deal with! Courteous professional and detail!
He was great to work with!
Professional and did what is expected to provide great service.
Mary is an excellent service advisor and she is wonderful to work with! She was very good about responding to me right away with the issue that I had with my car. Within two hours, I had a loaner which was upgraded from a sedan. I drive an SUV so sedans are not my first choice, but I was happy to have a loaner, regardless. Mary is an excellent listener. She is very courteous, gracious and is very great to work with. She her team at Norm Reeves make me feel very at home when I’m there. They’re very polite and professional. I will continue to take my car to Norm Reeves. Mary is one of the reasons why she is an excellent employee. Thank you taking such good care of my car.
Great Communicstion, Expedient and Excellent Service
Kyle is always professional courteous and keeps me up-to-date on the status of my vehicle as it’s been worked on as well as what to look for in future visits for Service. The company should be proud to have him as a representative.
Super satisfied with how fast the service was and my valet, Derick.
It was our 8000 miles oil change service. Mariela even arranged the loaner vehicle for us.overall it was the fantastic experience.
Kyle was friendly, quick and efficient. A great experience!
Edwin was amazing to work with!
Thanks for your hard work, but the backorder of the parts takes very long. Hope it will improve in the future.
Kyle is great! Happy with my service experience.
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