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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5654 reviews 68%
4 star 1725 reviews 21%
3 star 149 reviews 2%
2 star 400 reviews 5%
1 star 403 reviews 5%
Review Us
Melecio D.
5 out of 5
9/5/2025
Muy buen servicio x Enrique Almazan muy buen servicio ???? ???? ???? gracias x la ayuda.
Sharon T.
5 out of 5
9/5/2025
Great service and staff. Keep up the good work. Thank you!
Lauren J.
4 out of 5
9/5/2025
Enrique was so helpful and thorough! It was my first time at Norm Reeves since I just moved to the area. I look forward to coming back!
Lafreda P.
4 out of 5
9/5/2025
I was satisfied with the welcome/ greeting, satisfied timing time service while waiting for oil changed, Great hospitality while I sat there in the lobby and Polished my fingernails with a delicious cup of coffee.
Miguel J.
5 out of 5
9/5/2025
Fernando was very professional and made the appointment very smooth. Thank you Fernando!
Hugo C.
5 out of 5
9/5/2025
Candice was very professional and friendly, thanks for the great service
Susan K.
5 out of 5
9/5/2025
Fernando was very helpful and provided great service.
Chet B.
5 out of 5
9/5/2025
The service dept is very professional and caring. The service managers are very knowledgeable when handling problems.
Kathleen F.
5 out of 5
9/5/2025
Thanks
Ricardo F.
2 out of 5
9/5/2025
Fernando did a great job with his customer service. Only problem was that when I left the check engine light came on. It was not on when I arrived. I asked if something was left unplugged for the light to come on, and was told they couldn’t find anything. That it was weird for light to come on. I’ve been taking my car to get serviced there, but have to question what this was all about.
Janice K.
5 out of 5
9/4/2025
Very friendly and informative.
David M.
5 out of 5
9/4/2025
Great service!
Jim W.
5 out of 5
9/4/2025
Excellent service
Joyce D.
5 out of 5
9/4/2025
Repair done in Good time
Eduardo T.
5 out of 5
9/4/2025
Outstanding customer service and timely communication
Sergio G.
5 out of 5
9/4/2025
Great customer service
Blair S.
5 out of 5
9/4/2025
Gary and James did a fantastic job!
Janet H.
5 out of 5
9/3/2025
Gary did an excellent job. He was a pleasure to work with.
Margaret B.
4 out of 5
9/3/2025
The service advisor was great, I had forgotten to wear my hearing aids this morning. He was most courteous even though he had to repeat himself several times.
Paul H.
5 out of 5
9/3/2025
Very professional service tech ckean waiting area, timely service. Friendly overall staff

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