Very satisfied with service
My car was there 4 days. Some days I didn’t get a status so didn’t know if I was getting my car that day.
I got a loaner which was fabulous. But it was a hybrid and nobody walked me through how to operate the car.
When my car was ready I received a text message stating to text back when I plan to pick up car. I did. When I went to pick up car, I waited 20 min for my car because it was at a lot on other side of freeway.
Gary is friendly and patient. He made notes and addressed my concern that may have seemed outside of the norm.
Thanks Mo, looking forward to hearing from you once the trunk service bulletin parts arrive.
I’ve worked with Louie on several visits to Hyundai Norm Reeves and I give him 5/5 Stars! He is always very professional & pleasant. I feel like he actually cares about his job, and works hard to deliver top notch customer service. Give him a raise. He (& many of the other employees at that location) have actually allowed me to have a positive experience when getting my car repaired, unlike every other auto shop.
Everyone was very helpful and ready to make sure the car I just bought was ok since the check engine light came on. They couldn't figure out why but they did try. The only thing is they didn't fill up my gas like they promised since I had to come back twice to get the car I had just bought checked out.
Luis was very kind made sure everything was satisfactory
Enrique has always been kind, helpful and very informative. I have gone to Enrique multiple times and am always pleased with my experience. Best experience ive gotten has always been with him
he was so kind and detailed.
100% satisfied!
My representative Louie Ramos was absolutely the best. Always concerned about my concerns and always willing to look N2 what's not right or what's going well. I appreciated his attention to detail and willingness to assist in getting whatever it is fixed. But you all will need to work on delivering excellent service all around. I know you all can. I will be praying for you all. Thanks again for your attention to detail on my car.
Moe Jaber is very experienced and knowledgeable. He understood exactly what the issue and how to diagnose it.
I’m completely satisfy with the service
I was very pleased with my recent visit and Candice provided excellent customer service. The service was very thorough and surprisingly short.
Very professional employees thank you for doing a great job
Gary was excellent, and explained everything thoroughly. We definitely look forward to working with him again!
I appreciated her kindness and attention to my needs and car issues
Enrique was the best service representative I have ever worked with. He was fast, knowledgeable and ever so pleasant and kind.
Gentlemen was very kind and explained the issue with my car. He explained in detail which I understood and felt a relief of worried off my shoulders. He was kind to offer a car loaner. Thank you very much!
Social