Candice has been taking care of me for years. I always ask for her because she provides the best service and follow-up. She deserves an award or raise or something.
Louie Ramos was friendly and courteous. My regular service manager was off, however I was very well taken care of by Mr. Ramos...the entire staff seems to be extremely friendly and helpful. I never mind waiting for my car. Thank you for the staff you have and the customer service you give.
Professional, friendly and helpful. Explained everything to me in terms that were easily understood
Gary was a true professional and having him assist me with my engine replacement made what could have been a stressful situation into a memorable experience with Norm Reeves Hyundai of Cerritos.
The selling dealer installed a tracking device that drained the battery, then Norm Reeves was going to charge me to remove it, when I never wanted it to begin with. It also took 21 days of having my car with you for Norm Reeves to check the 12v battery health and do the ICCU software update. Dealerships are anti-consumer.
The team was able to get me in and out without any issues
Mohamed made sure that our needs were met while our vehicle is in the shop
Nice guy. Very informed. Great job!
You can't own upto your mistakes .
Always top ten service at this department, and Enrique’s customer service was wonderful and truly appreciated.
Ethen was amazing!!! Great follow up
Thank you
Mohamed Jaber has been my service partner for several months . He is friendly professional and knowledgeable about my car. I trust his advice and recommendations.. I trust Mohamed and the entire service department.
Always satisfied with the results and appreciate the team
I would like to thanks Hyundai of Cerritos .
And definitely thanks to Candice for the excellent job she did helping us ,she go the extra mile trying helping with our car problem trying to find an car to cover our needs so we can let the car for a diagnosis job.
Thank you Candice again for the gray job Candice is ready for the next level supervisor or manager. Lissette
Candice was kind to this service.
Ethen was very professional, courteous, accurate, informative, and personable. He is a valued employee. He helped me with my appointment and servicing with Repel. Thank you Ethen. And thank you Norm Reeves Hyundai of Cerritos.
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