Team did great job I was in and out
Mohamed was very knowledgeable, helpful and patient in explaining everything. We really appreciate all of his help and quick turnaround!
I trust the wonderful people including Gary, at your service department. They know exactly what my car needs to stay maintained so I can keep it as long as possible. Thank you!
Enrique is great, always provides a very high level of service.
Waited 4 hours for a scheduled oil change, and received none of the required service.
Gary is always professional and very attentive to customer need.
Gary is fantastic! He always had my best interest at heart and stays in contact with me. He is very easy to get a hold of and answers all my questions. I am very happy with my service advisor and the mechanics that work on my vehicle.
I was very satisfied with the Cerritos service team. Juan did a great job with his customer service skills. The service team is the strength of my overall Hyundai experience. My concerns with Hyundai are the manufactured product quality and failure of certified pre-owned warranty. The engine is defective and underperforming, and the warranty coverage is blaming non-related and unsubstantiated causes. My experience has lowered my confidence in my car's stability, Hyundai's ability to make a quality engine, and Hyundai's ability to honor our contracted 100k mile power train warranty. You should be thankful for having Juan and the Cerritos service team. He made me feel like he was on my side and took positive steps that helped me remain calm throughout the experience.
He took care all my concerns with a short notice. He’s very kind and approachable. He always helped me all this years. We trusted him all our cars. Thank you so much Gary Ohnesorgen!
Service dept. did a great job on my car and I will comeback if my car has problems.
Excellent and fast service and took care of issues raised
I was also pleased that I was given my Costco 15% discount even though I left the paperwork at home. Very nice!
Will this also be a waste of time?
Moe was very friendly and helpful. Had a great experience.
That’s the best experience I have had. Enrique is one of the best service advisors. Thank you team Norm Reeves..
Very satisfied with Louie Ramos service. Thank you!
I just wish I would of been notified that my car was ready for pickup. I watch it sit in the parking lot for 40 minutes before I inquired about it to find out it was ready.
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