Our car still isn't running right. And it was extremely dirty when I got it back. It still shakes when I drive a certain speed and it shifts weird when you tap the gas. It was disgusting when we got inside of the car...
Everyone was very polite and respectful.Good interaction.
The only downside was you didn’t offer in house car washes.
Explained everything well and everything was done by the time it was supposed to be. Great customer service.
I am completely satisfied with the services I received from Gary and the service department, however this was the 3rd time my vehicle was in for the same issue in 2 years.
Gary was amazing! What a beautiful facility. Service was done in a timely manner. I will definitely be back!!
I am satisfied with the service.
You guys should improve the waiting service time, because you guys make me wait for too long.
Enrique was very knowledgeable, professional and super nice!
Amazing Customer Service.
Thanks!
Enqrique has good customer service skills, he really explains what your car needs and makes you feel good about
Norm Reeves Hyundai Dealership.
Thank You Enqrique
Mohamed was excellent and I’m pleased with my service.
Candice was friendly, customer-centered, and responsive to any questions. This was my first interaction with the Hyundai Service Center, and she was a great first impression. If she is a model of the service I can expect at Norm Reeves Hyundai, then I look forward to future vists.
Service on the issue was solved. Highly appreciate the service. My advisor was great. ONLY ISSUE IS .. a grease stain was left inside the interior fabric of the car.
I do my services at dealer to avoid any stains or unpleasant situation with regular mechanics. I was dissapointed whoever serviced the car stained it. Made my advisor aware of the issue. She offered to take care of it. I will be bringing car in for this issue ar a later time.
Overall besides this issue. Haven't had no problems at this dealer.
Absolutely satisfied with the whole Norm Reeves service department’s service staff. Appointment was as scheduled and car was ready as stated by Juan. I like the way he handled my situation.
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