I had to call to find out the status of my vehicle besides that it was ok
Mr. Jaber was extremely pleasant & helpful. He explained everything fully & made sure that I received the best bundle for my service needs. .
Thank you!
Very helpful, knowledgeable about service needed for my 2020 volester.
I.was NEVER notified in advance of my 3 year matenance agreement coming to an end. I purchased my vehicle at Norm Reeves. Based on referrals given to me. So close yet short. Would have thought Hyundai would have honored the agreement. Disappointed…
Mohamed is an excellent service agent. He took the time needed to explain everything and answer all my questions. I appreciate all the hard work the entire Norm Reeves Hyundai service department put into put into my vehicle and would gladly bring my vehicle back.
Roxas was very professional and service was expeditious
It took nearly two hours just for oil change and tire rotation. Please estimate the time of service and provide to customer in advance.
Quick excellent customer service
Thank you everyone was quite pleasant
Juan was great! He was great to work with and kept me up to date on my vehicle. A great experience.
Enrique was great and very communicative. I would be happy to work with him again in the future!
Juan was nothing short of perfect.
I came earlier than my appointment time and when I said I have a valid reason for it,Enrque gave me an option if I want to reschedule since I need it done if possible earlier for another appointment,I told him I have less sleep from my job woke up early for the schedule and will ask me to reschedule?Where is the good customer service there?At the end looks like he realized that instead of saying reschedule he’ll find a way to reconsider and if not at least he tried?My car was done but my day left a small frustration!
Candace, my service rep, was extremely friendly and very efficient!
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