He was great at communicating what my car needed .
Everything was excellent thank you
I was not completely satisfied because the service tech made a mistake and left me with a driver door that would not open. I had to miss an important in-person meeting the next day and bring the car back. BUT...my rep, Move, was VERY accommodating and helpful. Top rating for him!
Juan was very thorough in helping us understand the proper maintenance needed for our SUV Tucson. He is a gentleman and respectful to his customers.
I would like to acknowledge the service team that has gone way above the call of duty. This is why I will not go to another dealer. Superb service.
Thank you Juan, Enrique, the lead mechanic and the service manager.
My wife and I appreciate you all. Thank you.
Everyone had wonderful customer service. However I waited over 50 minutes just to pick up my car. That was frustrating.
Gary has been my service advisor for a long time. He is always professional, courteous, and reliable.
All went well and Enerique Almazan was very
accommadating in providing me with answers to any question or concern I had.
I have received excellent customer service from Mohamed Jaber.
He was professional and courteous and addressed the issues related to my vehicle . He communicated exactly what orders were placed and the work was completed in a timely manner . Superb job!
He communicated well thanks!
Thanks for the service, just make sure that on the phone when one is making the appointment, to tell the true on how long is going to take. Other than that everyone is respectful and friendly. Thank you!
1 day turn around.Super good service and very helpful definitely recommend.
Gary Ohnesorgen was processional, personable and easy to express my concerns with my car. I appreciate how he reached out to me to let more know my car would be available the following morning.
Please provide transportation both ways. It’s very disappointing to have to pay for a recall especially as there have been so many on the Ioniq 5.
Excelent service. BUT It took much longer than normal expected.
My car issue was not rectified. Need to take back to repair.
Very knowledgeable about letting me know the process of what is going to be done and has been done for service.
Very good experience at your dealership, as always. I’ll be back.
Poor experience. Will not be going back. No exception to my free oil change that should have been covered. I was told that oil changes were free for 3years /36K miles. Took my car in at 34K and exception could be made. Did the recall since I was there. Asked for a car inspection. No information was given to me at check out. So no inspection was done. Last, car wash was off
location. I expectation was not set up front that I would have to vacuum it out my self and drive through was only. I have a totally different experience with my Mazda when I get it serviced.
Candice did her best to help me and I really thank for it.
Social