While I wasn’t happy that my brand new Caligraphy was in the shop a week, it wasn’t an issue with Gary. I enjoy my interaction with him and trust him.
Wait too long. My car was ready but they didn’t called
I had to asked for it and was ready and gave me key
I marked the tires and after the service I noticed they were not rotated
I don’t know what was going on but the service when I first got to the lot was none existent. I finally called a young man that was walking by and he was able to have Louie come and assist me. After that it was like the usual assistance I receive from your company. The day before I hsd come in for my scheduled appointment and was turned away because there wasn’t enough time to complete the required update because of a Christmas party which was ok. But the second time I come in to just be ignored really was not ok.
When it comes to our 2 Hyundai cars we always take it to Gary. He takes very good care of us and always puts us first. Thank you Gary for wonderful customer service . You are the BEST!!!!
Robert and Marian Konishi
Your service was great.
Thank you so much.
I will not be bringing my vehicle for service at Norm Reeves Hyundai again.
This was to repair a mistake you guys had made, and I couldn't get anyone to text or call me back with an update.
Gary was very helpful answering all the questions I had, he kept me updated with information about my vehicle. Everyone is always nice and have wonderful customer service.
I’ll be on the lookout for the survey and Moe can expect an excellent review.
Juan's service was more than excellent. He provides very sincere and detailed care for my car. He takes care of my car as it is hos car he is repairing. Much appreciated for his service.
I have nothing negative to say regarding Norm Reeves Hyundai.
We appreciate your diligence.
Regards,
Howard A
The best advisor ????????
Mo did everything to make me whole and I appreciated it.
Mohamed was extremely professional and was fantastic to work with.
Hes amazing every time. Cares about my car and communicates with every detail.so nice. Thank you
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