I like your dealership soo much better than San Luis that I drive an extra 30 miles from Santa Margarita to go there. And I got a donut.
Give Benny a raise! He’s a great adviser! Very respectful and knows his information.
Fix automated scheduling.
Patrick was very helpful and professional.
Great overall service and addressed all vehicle needs.
Julian is a great service manger.He knows how the process works and explains it very well. I always feel good leaving my car in his hands and if there is additional work required he calls and explains what I need to do.
Overall satisfaction was fine but it shouldn't have taken 2 days to do the job when Ford motor Co said it should be about a half day job
Service delivery is a fast and easy process, knowledgeable in the category. Very satisfied.
Patrick Peck is absolutely the best. Easy to work with. When I bring my truck in for service, Patrick checks to make sure all of maintenance items are up to date. Very good at keeping me informed of any problems. Hats off to Patrick's customer service
Lisa is always exceptional!
Always a pleasure coming to SMX fkrd for service snd a pleasure dealing with Patrict.
Julian was very engaged with the multiple issues in my vehicle & answered all my questions. He was one of the best service reps I've had at Santa Maria Ford. Give him a raise!
Lucky for me the status report had all green check marks…Patrick was friendly, helpful, and got my car back to me an hour sooner than expected.
Very satisfied. Patrick was very polite a d informative. I would recommend others for your services.
He was excellent! Great with his responses. I’m very happy an thank you!
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Julian was prompt and courteous.
Thank you for taking care of the recall procedure in a timely manner.
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