I’ve been coming to this Toyota for 3 years now, and I’ve never had such good service as with Candace. I will start requesting her now when I make appointments. She is kind and responsive and kept me up to date about my car throughout the day.
Very nice and very friendly
staff is always attentive and informative
Thank you for always providing timely, efficient service with a personal touch. I love your team they are Always friendly and considerate.
Great staff,! Olive was very helpful with answers to my questions.
My wait time in the very comfortable lounge with the tv, and “closed captions” made the time go quickly.
Thank you all ! I’ll be back!
Nancy Serpico
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Whoever rotated the tires forgot to put back on the toyota cap on the wheels now I have to try to get it back!
I was satisfied with my service. The wait was a little longer than I had anticipated for having an appointment however I understand there were a lot of cars being serviced. Candace was great, very professional and informative and made my part effortless, all I had to do was wait. Thank you Candace…
It took 3 hours for a simple 25,000 mile service and then when I went to pay, I gave cashier my AAA card and she said I should have given it to the service provider. I waited 15 more minutes to get that issue settled because service provider was not available. Tony the service manager helped rewrite everything.I told him he needs a sign in drive up area about show AAA card on arrival.
Great service rep appreciate her professionalism
Thank you Luis for your work
I thought Phillip Tarin was a very professional knowledgeable and courteous service writer he actually explained in detail what they were going to do to my vehicle and was very patient in showing interest in my question! I think he should get compensated for his job or at least move him up a couple notches in your company I believe people like that are hard to find so yes I had a good experience with Philip and I'd love to work with him again thank you Frank A
Candace was very helpful and patient.
I had a lot of questions and she was very patient, informative and professional. Thanks to service agents like her, I will continue using Claremont Toyota as my service location.
1- Would be nice to have a shuttle back to the dealer ship when vehicle is complete !
2 - Old management gave all returrned vehicles a quick wash.
Nice lounge area w/ refreshments !
He is really nice . He always goes above and beyond
Candace is the very best.
Looking forward to have her as our service representative for many years to come.
The employees are attentive and friendly. The service was completed in a timely manner.
Came in for an oil change and it took almost three hours
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