Luis, made my visit nice and easy. I will definitely be back to see Luis for service.
Thanks for the service it's a pleasure to have people like you working for the company
Headlights were turned off. I leave them on automatic, so I was caught off guard when it got dark. Also a settings menu was left on.
I was called that my truck was done. I arrived 45 minutes later and the cashier said the paperwork wasn’t at her desk yet….although I was informed on the phone it was. I was told to wait another 10-15 more minutes. 20 minutes later I approach the cashier again wondering why it’s taking so long. She now asks my phone number and pulls my paperwork out of her filing cabinet. No apology for the delay. She was not exactly friendly. Way too long for paperwork.
Very Polite and friendly also was awesome at keeping me updated on my suv status! Would definitely be back again to service my suv again!
More service personnel are needed like Oscar. I will be back when needed.
Great attention to personal service. Luis is the Best..
Satisfied service, well trained staff and soft spoken.
Mr Macias went above and beyond what I brought my Tacoma in for, the recall was to replace the fuel pump, which was completed, and he found that the truck had two other recalls which he had done! The intake service individuals also assisted in dropping off the Tacoma by informing me that I could put my keys in a drop off envelope so I could get to work on time! Very informative and helpful! Cudos to all involved!!!
Wait time wasn’t too bad, very nice amenities too!
I waited from 830am to 7pm for my car to get service this was not acceptable apparently my car was already done but they made a mistake on that I was very upset and not happy with the service so I really don't know if they really service my car it was done in 20 minutes at the last hour at 7pm because I spoke with the manager about it and asked him what happened he did explain to me what happened and what they did wrong so my real question is did my car get service the right way because I waited 10 hrs but they did in 20 minutes.....
Thanks for getting my car done fast at the first 5.000 miles service. I’m happy with it !
No good take 3 horas for chsnge oíl only
Ty for your great customer service
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