Claremont Toyota Auto Repair Service

Mr. Scott is an excellent and professional Technician. He always make every work done in my car easier.

Thank

I have been getting my car serviced since I purchase the vehicle and never was I informed throughout the day on the process of my car.... until I had Luis as a representative!!!!! I felt he was truly on concern and on target! Very pleased !

He was helpful and very nice.

There was an older gentleman employee with short hair that was was walking around in the drop off area. His mask was worn below his nose. When I came back later to pick up my car I noticed he was one of the individuals bringing the cars to return to customers. His mask was still being worn below his nose. He was reversing at an unsafe speed that he almost hit someone walking behind the car. I actually yelled to watch out. Another older gentleman was bringing another car back and told me my car was next. He was very nice. I asked if he would be bringing my car since the other gentleman wasn’t wearing his mask properly. Just then I saw my car pulling up and it was a younger gentleman who was properly wearing his mask. What a relief. This happened on Monday afternoon (4/12/21) around 3 pm. . My service consultant, Jeremy, was very nice and personable. Nice that you provide free drinks in the cashier area.

He listened about my concerns about others employees without mask

Great service as always.

Scott always provide good customer service he represent the company very well I appreciate his knowledge and courtesy thanks again for your service very much appreciate i just one minor thing my dashboard instrument panel was not changed back to the way it was when I brought the car in but I corrected it

Excellent service

Todo estuvo bien quedé contenta con el servicio

Good service by Olive

Oscar was very professional! Thank you! Esteban

Kind and helpful!!

This is the second time Jeremy has helped me within the last two weeks and I was surprised that he remembered me, it was refreshing knowing he makes the effort to try to remember people.

Great help.

The service writer did not give me an estimate of cost before hand. I realized on the way to the waiting room & had to look at the paper work for the price. Also it took 2 1/2 hours for a smog check. I understand it was busy but if I knew it would take that long I would have taken the shuttle home. Not a bad experience, but it fell short of the excellent service I usually get.

Thanks, everything was in a timely manner.

I was received properly add friend the service took about the time I expected it to take I waiting for my vehicle, and was advised of the work performed to my vehicle and further recommendations.

He is very helpful and professional

Great service