Juanita did a fair job at best. She was not proactive in her service. The vehicle was returned unwashed.
Candace Harrington is an asset for your company
Thank you very much Candace.
I want to say thank you to Olive. She is the reason why I continue to have service done at this location for my 4runner. Olive is kind, understanding, communicative, and I appreciate her help.
-Anthony
Jeremy is the best! I wouldn't trust anybody else to help me with my car needs.
Bert’s the only service guy for me at your dealership.
Everything was very satisfactory. Phillip handled my visit professionally and courteously.
Scott is great!!!!!very professional and nice!!!!
The service somehow improves each time I go for service. Jeremy made sure I left with no questions and was super accommodating when I was late picking up my vehicle.
Excellent customer service
I arrived on time for my 8 o’clock appointment for the first oil change on my 2021 Prius and joined a group of cars waiting. They all left within minutes, but soon I was waiting by myself - it was almost 20 minutes before my somebody came to help me check in. (Apparently my own advisor was “busy”... why was I assigned to him if he were “busy”?)
Otherwise the service was fine. My car was done in a timely matter.... but would have been done twenty minutes earlier if I hadn’t had to wait ..
Luis is very courteous and helpful.
Candace was great! She was very informative and nice! Overall great experience.
We cannot trust Phillip Tarin and Jesus Legaspi as they recommended changing front brake pads. They reported that they were only 1 mm left on the pads (See Multipoint Inspection). They saved the old front pads and they were 5 mm thick. We had to spend an extra $290. They lied. We are very dissatisfied.
I'm very satisfied with your service
Keep up your good work
I am very satisfied Thank you very much Oscar
Very professional and respectful.
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