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Real Reviews From Verified Customers

Service Center Review Summary

5 star 397 reviews 61%
4 star 158 reviews 24%
3 star 17 reviews 3%
2 star 38 reviews 6%
1 star 36 reviews 6%
Review Us
Krystina P.
5 out of 5
3/15/2021
Great customer service from everyone there
Darwin H.
4 out of 5
3/13/2021
????
Fireside H.
4 out of 5
3/12/2021
THANKS DYLAN
Christopher G.
1 out of 5
3/12/2021
Was told multiple different things compared to what was actually done. My truck came back covered in mud that wasn’t on it when I took it in.
David Z.
1 out of 5
3/11/2021
coupon received was for 29.95 for oil change and tire rotation. I ended up paying $40 plus. I don't understand what the additional charges were for.
Don K.
5 out of 5
3/11/2021
Very friendly
Sandra L.
5 out of 5
3/11/2021
Very quick and professional service
Sherri V.
5 out of 5
3/11/2021
Prompt, courteous, and thorough service.
Bill R.
5 out of 5
3/11/2021
Very satisfied with the service I’ve received at Fernelius. Will continue to use and highly recommend them.
John K.
5 out of 5
3/11/2021
pleasant and professional staff...excellent and comfortable facility
George L.
5 out of 5
3/10/2021
Nice frendly people comfortable rest area ty again
David G.
5 out of 5
3/10/2021
Great service!!!!
Duane P.
5 out of 5
3/7/2021
Very professional
Tiffany H.
3 out of 5
3/6/2021
Service completed in a timely manner. I’ve been to many Toyota dealers. Disappointed not much of a kid area. Also disappointed that coffee must be purchased at the connected cafe. A few freebies and nice conveniences (kid areas) go a long way with customers.
Liz P.
5 out of 5
3/3/2021
Everyone was excellent!
Kim D.
4 out of 5
3/3/2021
Great service, very friendly. I’ll be back.
Cody N.
5 out of 5
3/2/2021
Great service
Tom M.
4 out of 5
3/2/2021
Dylan is bright, informative, interested and respectful.
Thomas B.
5 out of 5
2/26/2021
They were very helpful and very kind and kept me up today and they were very efficient
David G.
5 out of 5
2/25/2021
Very efficient.

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