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Real Reviews From Verified Customers

Service Center Review Summary

5 star 397 reviews 61%
4 star 158 reviews 24%
3 star 17 reviews 3%
2 star 38 reviews 6%
1 star 36 reviews 6%
Review Us
Nikki N.
4 out of 5
3/1/2024
Aaron did a great job. He communicated well throughout the entire process and explained my options. We are a family of Toyota owners that are new to the area and will definitely be bringing our vehicles here from now on.
Jennifer L.
5 out of 5
2/27/2024
She was very nice and helpful. Service was fast and easy. Thank you.
Betty C.
5 out of 5
2/16/2024
So far I think u guys are great. Love bringing my car to u guys
Tim S.
5 out of 5
2/14/2024
Will do
Samuel W.
5 out of 5
2/13/2024
Very friendly and helpful service staff
Dale W.
5 out of 5
2/13/2024
I had a good experience. Thanks to all
Allen W.
5 out of 5
2/6/2024
My service advisor was excellent. She deserves a raise. Allen W
Susan S.
5 out of 5
2/3/2024
Everyone was very helpful and accommodating. A pleasure to work with.
Cynthia C.
4 out of 5
2/2/2024
Aaron is always a gem to work with. He listens, so I always know he understands my concern.
David W.
5 out of 5
2/1/2024
The service lady was very helpful and knowledgeable Very professional We appreciate it immensely A lot better service than Alpena dwaler
Allison M.
5 out of 5
1/30/2024
Thank you for continued great service!
Kurt B.
5 out of 5
1/25/2024
Laurel was awesome as usual!!
Charles F.
1 out of 5
1/15/2024
Not finished
Dan E.
5 out of 5
1/10/2024
Excellent experience
Gary R.
5 out of 5
1/10/2024
thank u
Paul J.
1 out of 5
1/5/2024
I really don’t like the fact that we are unable to stay in the vehicle while a simple oil change is done. And also that it takes nearly an hour and a half. No one went over anything with me, just handed me the paperwork and sent me on my way.
Amy J.
1 out of 5
12/30/2023
I took my car in for a button to open hatch not working. Picked the car up and it still is not working ????
Kim D.
5 out of 5
12/29/2023
Always a great job. Aaron is very courteous and thorough. A pleasure doing business with him.
Wendy S.
4 out of 5
12/28/2023
I appreciate the quick response to my needs (appointment & diagnosis), the timely fashion in rectifying my problem, and the continual professionalism provided to me at every point of service be-it face-to-face, via telephone conversation, or electronic correspondence. Thank you!
David C.
3 out of 5
12/27/2023
It should have been told to me that I couldn't drive the vehicle back to the dealership as the oil was completely empty. I had to request a tow and then it was taken care of. It would most certainly have ruined the engine. Thank you.

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