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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1037 reviews 56%
4 star 428 reviews 23%
3 star 52 reviews 3%
2 star 176 reviews 9%
1 star 166 reviews 9%
Review Us
Andria S.
2 out of 5
6/8/2021
My 4 children and I arrived at the service department at 1:00 p.m. my appointment was at 1:15 p.m. I was told that the service oil change and tire rotation would take one hour I did not leave the service department until 4:00 p.m.! I went back 2 times to check on the vehicle and both times I was told just a few more minutes! But those few more minutes turned into another hour and another half hour! When you are expecting to only wait one hour and it ends up being 4, it is very frustrating! Needless to say I will not be returning to Toyota for another oil change or any service for that matter.
William H.
4 out of 5
6/8/2021
I bought a new Camry while I was there. Everyone was so pleasant and helpful
Patricia D.
4 out of 5
6/6/2021
Thanks for service you provided at Runnemede Toyota . What a difference an oil change makes!! My xB is driving more efficiently since the service Thanks again. Patricia D
Linda B.
5 out of 5
6/6/2021
Everything was fine.
Wayne V.
4 out of 5
6/6/2021
Grateful apathy.
Joann C.
5 out of 5
6/6/2021
Great service
William D.
5 out of 5
6/5/2021
Always a great experience
Christopher R.
5 out of 5
6/5/2021
Great service. Friendly staff.
Tracy S.
5 out of 5
6/5/2021
Excellent!!!
Gilbert G.
4 out of 5
6/4/2021
I’m really satisfied chuck the service personal who received my car is really a professional
Damon Y.
2 out of 5
6/4/2021
Upon arrival, I was not greeted by a service attendant for a considerable time. I was just standing around waiting for longer then I should have been. I own a different brand of car as well as my Toyota Tacoma and when I go to that dealer for service I am immediately greeted by staff upon my arrival. Keep in mind, once I was finally greeted, my service writer did an excellent job.
Joseph J.
4 out of 5
6/4/2021
Chuck was very knowledgeable Had my car serviced and recall done Great job !!
Rhonda B.
4 out of 5
6/4/2021
Attendant was professional and showed he cared for the well being of my car.
Anne C.
2 out of 5
6/4/2021
I felt they were trying to sell me services I didn’t need. I know when it’s time to clean the throttle, change the coolant, etc. I just felt that they were trying to make a sale with a lot of cost involved. Do they work on commission? This is the first time this happened to me. I have been taking my Toyota’s here for years and never had this experience. Charles Carrel
Heather G.
4 out of 5
6/4/2021
Lenny was great! He kept me updated at all times, was professional a d explained exactly what was wrong.
Virginia W.
5 out of 5
6/3/2021
Outstanding!
Nick T.
4 out of 5
6/3/2021
Charles was efficient and kept me informed of what is going on with my car. Thank him for his attentiveness
Mary K.
5 out of 5
6/3/2021
Excellent service
Luis R.
4 out of 5
6/3/2021
Knowledgeable and fry he is an asset to Toyota. Good work
Wellington W.
4 out of 5
6/3/2021
Over the years, Charles Colamarino has been most trusted and helpful in seeing our car was serviced. In fact, wherever he went, we went where he was for servicing.

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